Senior External Communications Manager

C.H. Robinson is currently seeking a Senior External Communications Manager who will execute innovative and effective integrated communications efforts. We are looking for someone with experience in product marketing, technology marketing, or technology public relations beyond transferable communications skills, with a demonstrated ability to translate complex technical products into clear, compelling narratives.

You will advise our leaders and connect all employees to our strategy and vision, while driving brand awareness, strengthening corporate reputation, managing media relations, and generating leads. Critical to your success is possessing excellent written and verbal communication skills across a variety of channels, experience partnering with senior leaders, and a proven ability to collaborate cross-functionally (e.g., Marketing, HR, Business). You will develop innovative and robust external communications, PR and media relations plans, produce creative and engaging content, build audiences, connect with influencers, manage social media, and ensure seamless cross-functional collaboration.

Responsibilities:

• Partner with senior leaders and cross-functional teams to develop and execute integrated communications strategies aligned to business objectives

• Create clear, compelling messaging and high-impact, cross-channel content that drives awareness, engagement, and action across internal and external audiences

• Serve as a trusted advisor, providing a strategic communications lens to initiatives and influencing stakeholders at all levels

• Lead complex communications initiatives and manage multiple projects simultaneously, ensuring effective and timely execution

• Leverage data and insights to inform strategy, optimize content, and improve audience engagement

• Enhance and evolve communication channels, processes, and storytelling approaches to elevate overall effectiveness

• Manage crisis and sensitive communications, ensuring thoughtful, timely responses that protect company reputation

• Develop customer-centric narratives that highlight impact and strengthen connection to C.H. Robinson’s value

• Drive external communications efforts, including media relations, thought leadership, and content across PR, social, digital, and event channels

• Build and maintain strong relationships with media and influencers, proactively identifying opportunities to increase visibility and coverage

Required Qualifications:

• High school diploma or GED

• Minimum 4 years of communications experience and proven track record of successfully communicating to large audiences to inspire change and enhance engagement

• Strong copywriting and sharp, error-free editing skills

Preferred Qualifications:

• Experience in technology or product marketing and/or public relations

• Bachelor’s degree from an accredited college or university

• Thrives in a fast-paced, high-volume, results-driven environment

• Highly organized and detail-oriented, with strong prioritization and time management skills

• Effective collaborator across functions, levels, and teams

• Trusted strategic advisor and influencer who builds strong, cross-functional relationships

• Promotes teamwork and contributes to a positive, collaborative culture

• Stays current on industry trends and proactively drives innovation and continuous improvement

• Leads and influences change effectively across a large, matrixed organization

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$77,200.00 - $122,300.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING ( page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at .