Director, Laboratory Operations

Director, Laboratory Operations

Ascend Clinical, LLC is one of the highest-volume clinical laboratories in the United States, processing millions of tests each month with advanced tools and technology. For over 30 years, we've set the standard for service and excellence in testing. What sets Ascend apart is our unique combination of clinical and healthcare water testing as we drive innovation across multiple areas of laboratory science. We're growing rapidly and looking for individuals who thrive in a fast-paced environment, embrace new challenges, and want to help shape what's next.

Job Summary: The Director of Laboratory Operations will ensure compliance with all regulatory requirements. The Director will be responsible for the proper performance of all laboratory procedures including supervising technical personnel in reporting findings and performing tests requiring special scientific skills. Responsibilities:

• Assist in managing and meeting the financial obligations of the laboratory including assisting in managing cost control, expenses and vendor contracts
• Oversee the daily management of the laboratory, implementing standardized management practices to ensure effective operation
• Responsible for communicating/coordinating with other departments to ensure smooth progress of projects
• Directly manage supervisory staff and oversee laboratory staff regarding staffing needs, communication, employee training, professional growth, employee behavior, corrective action, scheduling, and payroll submission
• Support planning, execution, and management of laboratory projects to ensure they are completed according to schedule
• Coordinate R&D activities when production staff support is needed, or other resources are required
• Develop and maintain laboratory testing capabilities, quality control, and safety management along with quality team; maintain laboratory accreditation and implement safety management standards to ensure a safe and orderly laboratory operation
• Responsible for exploring new technologies/methods to continuously optimize existing experimental processes
• Responsible for proactively identifying, and independently solving laboratory operational needs
• Collaborate with additional laboratory leadership to ensure that testing systems developed and used for each of the tests performed provide quality laboratory services for pre-analytic, analytic, and post-analytic phases of testing
• Serve as liaison between leadership and laboratory to meet business demand

Qualifications:

• Strong lab supervision/managerial skills
• Excellent customer service skills
• Strong communication (written and verbal), interpersonal and organizational skills
• Membership and participation in professional organizations
• Knowledge of accepted clinical laboratory practice and procedures including handling of potential infectious material and familiarity with California law relating to the practice of medical technology
• Computer skills, Knowledge of quality control and instrument maintenance
• Analytical problem solving skills, proficiency in performing detailed tasks thoroughly and completely, and the ability to follow complicated instructions with accuracy
• Bachelor degree in Medical Laboratory Science plus five year's subsequent clinical laboratory experience or Masters degree in chemical, biological or physical science plus seven years subsequent clinical laboratory experience with the relevant specialty
• Minimum of 1 year of documented training in each specialty in which the department performs high complexity testing

Benefits: As an Ascend Clinical employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The company's policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.