Lead OT Network Systems

Job Description Who We Are At Kraft Heinz, we're driving transformation in the way we deliver safe, resilient, and future-ready manufacturing environments. Technology plays a critical role in making this possible. This role sits at the intersection of operational technology and cybersecurity, helping us modernize infrastructure, strengthen security, and enable innovation across one of North America's largest food and beverage networks. If you're a technical leader who thrives on building solutions, setting standards, and making a tangible impact, this is your opportunity to contribute at scale. About the Role The OT Infrastructure and Security Engineer, Group Lead provides technical leadership across 31 North American manufacturing facilities with accountability for OT infrastructure modernization and cybersecurity capability improvement. You'll define strategy, lead implementations, and act as a hands-on expert in environments spanning Allen-Bradley control systems, VMware-based OT compute, Windows platforms, and advanced OT security solutions such as Claroty, EDR, NDR, and micro-segmentation technologies. This is a builder's role: balancing strategic design with tactical execution, introducing standards, and delivering meaningful improvements in resiliency, visibility, and cyber posture. What You'll Do Lead OT Infrastructure Initiatives Define and mature reference architectures, standards, and support models for core OT infrastructure: compute, virtualization, and site-level platforms Act as a senior technical lead for Rockwell IDC environments, VMware-based OT systems, and Windows servers/workstations across plants Advance OT Cybersecurity Drive buildout of OT cybersecurity tools and foundational controls Oversee Claroty platform evolution from CTD to xDome, including architecture, integration, and use case development Define and implement strategies for OT detection, asset intelligence, and vulnerability reduction Lead deployment and management of Endpoint Detection & Response (EDR), Network Detection & Response (NDR), and micro-segmentation solutions within OT environments Strengthen Asset Visibility and Lifecycle Management Establish reliable OT asset inventory and configuration data foundations Support lifecycle planning, vulnerability tracking, and risk-based remediation across diverse technologies Shape Modernization and Risk-Reduction Roadmaps Assess infrastructure health and prioritize modernization investments Develop pragmatic strategies for containment, isolation, recovery readiness, and phased upgrades Manage OT Security Operations Center (SOC) Services Serve as the primary point of contact for OT SOC services delivered by a Managed Service Provider (MSP) Coordinate alert triage, detection tuning, and escalation workflows between Kraft Heinz operations, cybersecurity, and the SOC team Manage KPIs, service performance, and continuous improvement for OT SOC operations Incident Response Act as a technical lead or key contributor in OT-related incident response activities, from initial escalation through containment and recovery Lead the development and implementation of comprehensive OT-specific incident response plans aligned with corporate security frameworks Collaborate with SOC, cybersecurity teams, plant operations, and vendors to investigate, remediate, and report security incidents Support tabletop exercises and continuous enhancement of OT incident response procedures Develop recovery time objectives (RTO) and recovery point objectives (RPO) for critical control systems Set Standards and Drive Governance Create and maintain OT engineering standards and security baselines Support governance of changes impacting cyber risk, resiliency, or supportability Partner Across Functions Collaborate with plant engineering teams, OT network teams, cybersecurity, operations, and technology vendors Provide technical leadership during assessments, incidents, and major OT initiatives Provide technical guidance and training to plant personnel on cybersecurity best practices Participate in incident response activities and post-incident reviews Support audit and compliance activities related to manufacturing systems What Success Looks Like Materially improved OT infrastructure and cybersecurity posture across 31 plants Comprehensive implementation of EDR, NDR, and micro-segmentation solutions supporting a robust defense-in-depth posture High-performing, responsive OT SOC services integrated into operational workflows Clear, tested processes for rapid OT incident detection and response Standardized practices and governance that enhance resilience at scale Required Qualifications Bachelor's degree in Engineering, IT, Cybersecurity, Computer Science (or equivalent OT experience) 7+ years in OT infrastructure, automation, industrial networking, or OT cybersecurity Demonstrated experience supporting OT systems in manufacturing environments (Food & Beverage/CPG preferred) Deep expertise with OT-hosted systems: Windows, VMware, and industrial application hosting Strong understanding of Allen-Bradley/Rockwell ecosystems and OT operational constraints Hands-on experience with EDR, NDR, or network segmentation solutions in OT or critical infrastructure Familiarity with OT cybersecurity tooling, passive monitoring, and access governance Ability to manage MSP relationships effectively and influence cross-functional teams through ambiguity Preferred Qualifications Experience with Claroty CTD/xDome deployments and tuning Implementation experience with micro-segmentation technologies in OT Understanding of Purdue OT reference architecture and industrial DMZ concepts Familiarity with OT SOC operations, service management, and detection engineering concepts Knowledge of frameworks: IEC 62443, NIST CSF, or similar Direct experience leading or supporting OT incident response Scope This role owns OT infrastructure and cybersecurity engineering across manufacturing environments and partners with IT at OT/IT boundaries. Why It Matters In this role, you'll help shape the technical backbone of manufacturing at Kraft Heinz — improving resilience, security, and operational reliability for systems that keep food moving safely across North America. Ready to make an impact? Apply today and help us build the future of OT at Kraft Heinz Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $141,500.00 - $176,900.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact View email address on click.appcast.io for assistance. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.