Human Srvs Surveyor

Human Services Surveyor Salary: $43,210.08 - $64,816.08 annually Employment type: Executive Branch | Full Time | Eligible for overtime pay | 18A | 37.5 HR/WK Location: Location varies, USA. The agency may authorize the selected candidate to telecommute. Telecommuting arrangement may be terminated or modified at any time. The position reports to an office in London (Laurel County), KY. Overview The Office of Inspector General (OIG) performs many varied functions for the Cabinet for Health and Family Services. OIG has six divisions: Division of Regulated Child Care, Division of Health Care, Division of Telehealth Services, Division of KY Health Information Exchange, Certificate of Need, and Division of Audits and Investigations. These divisions cover a wide variety of job tasks and duties throughout Kentucky, including inspecting and licensing childcare and healthcare facilities and services, conducting investigations of complaints, and addressing Medicaid fraud and other types of complaints for the Cabinet. Responsibilities Conduct inspections of healthcare facilities and services for licensure and certification purposes. Investigate complaints of regulatory violations in healthcare facilities. Create written documents detailing findings of non‑compliance, information gathered, and final determinations related to complaint investigations. Prepare comprehensive reports and submit complete, correct packets. Participate in conferences, webinars, and other mandatory and optional training to improve knowledge and skills related to regulation of healthcare facilities. Skills and Expectations Excellent interpersonal skills with the ability to communicate effectively and respectfully with people of diverse backgrounds and in diverse settings. Ability to be flexible with work schedules, work assignments, and overtime needs. At least 4 years of experience working in the healthcare field, preferably in a healthcare facility or service. Licensed Practical Nurse preferred. Excellent writing and speaking skills. Proficiency with use of computers, tablets, smart phones for daily tasks. Ability to travel, as needed, mostly in Kentucky. Rare occasions of travel to other states may be required. Physical ability and energy to traverse large healthcare facilities for extended periods of time during surveys or inspections. Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Two years of professional experience in emergency medical services, a health/human services program or two years of experience in inspection/investigative work or a combination of both or a related field. Substitute EDUCATION for EXPERIENCE: Additional professional training in health services, human services, social work, or a related field will substitute for the experience on a year‑for‑year basis. Substitute EXPERIENCE for EDUCATION: Additional experience in the above fields, or a related field, will substitute for the required college on a year‑for‑year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Work is typically performed in an office setting. Investigates complaints and provides consultation to health and social service providers. Some travel is typically required. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. Equal Opportunity Employer An Equal Opportunity Employer M/F/D #J-18808-Ljbffr Commonwealth of Kentucky