Campus Undergraduate Summer Internship Program - 2027 Project Management, US Consumer Services - New York, NY

JOB DESCRIPTION

Business Unit/Role Specific Information

In U.S. Consumer Services (USCS), our product is Membership-delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

RESPONSIBILITIES

How will you make an impact in this role?

The specific job responsibilities will depend on the team you are selected to work on for a summer internship role. Broadly the role may entail some of the below listed responsibilities:

• Assist team in project management across various initiatives.
• Analyze data and propose growth opportunities to help businesses improve performance and operations.
• Build and track performance indicators to better understand customer behavior.
• Develop relationships with a variety of internal and external partners.
• Share and leverage best practices and provide consultancy to team.
• Manage end-to-end processes.

QUALIFICATIONS

Minimum Qualifications

• Currently enrolled in a Bachelor’s degree program focused on Business, Project Management, Operations Management, Economics, Marketing or a related field.
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028.
• Extreme attention to detail and accuracy - strong sense of responsibility and accountability.
• Self-starter with an ability to navigate the organization and processes independently.
• Project management skills - ability to handle multiple requests and prioritize accordingly.
• Relationship building skills - enjoys working as part of a larger team and fostering relationships.
• Team player with an ability to support projects outside of immediate scope.
• Presentation skills - equally capable of creating presentation materials and presenting in front of peers and more senior leaders.
• Aptitude with Excel - e.g. formulas, pivot tables, macros.

Preferred Qualifications

• Passion for marketing, product management, payments innovation, travel and dining industries and new technology trends.
• Ability to conceptualize and sell ideas.
• An independent thinker who’s organized, has excellent attention to detail, and can multi-task.
• Strong analytical, problem-solving/quantitative skills.
• Willing to take risks and share fresh perspectives.
• Be proficient with analytical and presentation tools, including Excel and PowerPoint.
• Excellent written and verbal communication skills.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.