Senior IT System Administrator - JWICS Support Modernization

Job Description

Job Description

Pending Contract Award

Mission Objectives ? The Senior IT System Administrator provides advanced systems administration and technical support for AMC G2?s JWICS environment at designated locations. This role ensures reliable, secure operation of JWICS servers, workstations, and associated VTC/VoIP equipment, and supports Tier 1 escalation and cyber operations.

Position Responsibility Summary

• Perform day-to-day systems administration of JWICS servers, workstations, and associated infrastructure (e.g., domain membership, patching, configuration, account and group management) in coordination with Government network owners and enterprise providers.
• Provide advanced troubleshooting and resolution of escalated Tier 1 issues affecting JWICS endpoints, VTC/VoIP equipment, and local services.
• Support installation, configuration, testing, and sustainment of JWICS VTC and VoIP equipment at HQ AMC, AMCOM, and Aberdeen, including coordination with stakeholders for scheduling and de-confliction.
• Work closely with the Senior RMF Specialist/ISSO to implement and maintain security configurations, apply STIGs, support vulnerability remediation, and document changes for RMF accreditation packages.
• Participate in cybersecurity assessments and on-site support activities at supported locations, providing local technical insight into systems, enclave architectures, and mission dependencies.
• Provide technical input to mission mapping and cyber terrain mapping, including support for creating/updating network diagrams, system inventories, and data flows.
• Support knowledge management activities by contributing technical documentation, SOPs, and diagrams to centralized repositories, enabling repeatable operations and rapid onboarding.
• Ensure all work complies with DoD/Army IA policies, local SOPs, and site-specific security requirements.