General Manager

Select how often (in days) to receive an alert: Where Passion Meets Purpose - and Careers Come Alive At Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title.Come be part of something that challenges and champions you in equal measure. "I can have the best food, but if we don't have good people, it won't get you very far." — Wolfgang Puck Success on our team starts with our culture: We have Wolfgang's PASSION for our business, our product, and our people / guests / clients. A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to. We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy). Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. I can have the best food, but if we don't have good people, it won't get you very far. Job Summary Wolfgang Puck Catering is seeking an experienced and client-focused General Manager to lead a premier hospitality operation within a dynamic technology campus environment. This high-visibility role oversees a multi-station café, a separate barista program, extensive catering services, and a state-of-the-art culinary facility serving more than 1,800 guests daily. The General Manager will serve as the primary on-site leader and client partner, ensuring exceptional hospitality experiences, operational excellence, financial performance, and a culture centered on innovation, collaboration, and continuous improvement. This role requires a strategic hospitality professional who can successfully manage multiple service locations while driving catering growth, engaging with clients, and developing high-performing teams. Key Responsibilities Serve as the primary on-site contact and trusted partner for the client, building strong relationships and maintaining exceptional service standards. Foster a hospitality-first culture that delivers memorable guest experiences across all dining and catering operations. Collaborate closely with client stakeholders to identify opportunities for service enhancements and program growth. Represent Wolfgang Puck Catering with professionalism, business acumen, and exceptional communication skills. Oversee the daily operations of a multi-station café, separate barista location, and comprehensive catering program across multiple service areas. Ensure seamless execution of foodservice operations serving 1,800+ guests daily. Lead and support culinary, café, barista, and catering teams to maintain the highest standards of food quality and presentation. Partner with culinary leadership on menu planning, innovation, and seasonal offerings. Ensure compliance with company policies, operational standards, and client expectations. Actively promote and grow the catering program through relationship-building, client engagement, and innovative service offerings. Identify opportunities to increase catering revenue and enhance overall client satisfaction. Work closely with clients and internal teams to execute meetings, events, and special functions with exceptional attention to detail. Develop marketing and promotional strategies to drive awareness and participation in catering services. Manage the account within approved budgets while achieving financial and operational goals. Oversee annual budget development, forecasting, flash reporting, and P&L management. Analyze sales trends, labor metrics, and financial data to identify opportunities for growth and efficiency. Maintain accountability for purchasing, inventory management, cost controls, and cash handling procedures. Drive revenue growth while balancing quality, service, and profitability objectives. Lead, coach, and develop managers and frontline associates through regular communication, training, and performance development. Create an inclusive and collaborative workplace culture focused on engagement and professional growth. Participate in hiring, onboarding, succession planning, and talent development initiatives. Conduct team meetings and provide ongoing coaching that supports operational excellence and employee success. Champion a culture of food safety, sanitation, and workplace safety. Ensure compliance with HACCP standards, health department regulations, and all local, state, and federal requirements. Maintain excellence in food handling, storage, sanitation practices, and overall facility cleanliness. Support emergency response, risk management, and safety training programs. What We're Looking For Significant leadership experience within upscale foodservice, hospitality, corporate dining, or catering environments. Experience managing large-volume foodservice operations serving 1,500+ guests daily preferred. Demonstrated success leading multi-unit or multi-location operations. Strong catering sales, event management, and client relationship experience. Financial acumen including budgeting, forecasting, P&L oversight, and cost management. Experience managing purchasing, inventory control, and labor planning. Ability to influence, motivate, and develop diverse teams. Strong organizational skills with the ability to balance multiple priorities and operational demands. Knowledge of HACCP, food safety, sanitation, and regulatory compliance. ServSafe Certification or equivalent food safety certification preferred. Proficiency with Microsoft Office including Excel, Word, and PowerPoint. Bachelor's degree in Hospitality, Business, Culinary Management, or related field preferred, or equivalent professional experience. Wolfgang Puck Catering is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Wolfgang Puck Catering are offered many fantastic benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Wolfgang Puck Catering maintains a drugfree workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr Compass Group USA