Platform Integrations and Automation Product Manager

Platform Integrations and Automation Product Manager

Vice President Job Function: Technical Product Management Location: Jersey City, NJ, US Employment Type: Full Time

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $185,000.00 and $192,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Objectives

Identify, create, and maintain user stories, develops functional requirements for new or revised features or enhancements. Roadmap for Platform Integrations in consultation with management of Integration and automation, in coordination with the organization and development leads. Work with relevant change management and training experts to ensure adoption and a smooth transition of ServiceNow and automation throughout the organization. Work with Development Leads to help make key decisions on priorities and design, and works to ensure that all stakeholders are aligned and updated. Validate appropriate cross-department/division stakeholders to be engaged at appropriate times. Understand both the engineering and business side of ServiceNow and is ultimately responsible for representing the organizational needs. Work with Project Managers to deliver agile based product releases. Participate in daily scrums, sprint planning meetings and sprint reviews and retrospectives throughout all phases of System Development Life Cycle (SDLC). Gather, analyze and, when appropriate, contribute or starts to design the reengineering of business IT processes.

Qualifications and Skills Requirements

Bachelor's degree in electronic engineering, information technology or a related field plus 2 years of experience. Experience must include the following: product management & strategic planning; business analysis & stakeholder engagement; ServiceNow modules such as ITSM, ITOM, SPM, CMDB, and SecOps and infrastructure monitoring and network management system; Agile project management; incident & outage management.

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at View email address on click.appcast.io.