Specialist, IT Business Partnering (Hybrid) - Dallas, TX

Specialist, IT Business Partnering (Hybrid) - Dallas, TX Scottsdale, AZ, United States (Hybrid) Trending Job Description

OVERVIEW:

The Specialist, IT Business Partnering is responsible for managing regional IT infrastructure and providing business IT solutions to users. They also provide effective solutions to resolve system incident issues and manage external IT vendors for the infra setup. Responsibilities

RESPONSIBILITIES:

IT Operations Support and maintain all infrastructure services (hardware infrastructure, server maintenance, site network support, equipment, wireless, VPN, devices support such as RF handhelds, truck mounts). Resolve all IT service management issues (anti-virus installation, incident management, troubleshooting, warranties, licensing, performance tuning, monitoring, root cause analysis). Maintain system documentation, manage IT assets, software licenses and inventory lists. IT Business Partnering Provide IT specialist advice and help resolve key customer queries and issues. Provide end‑user care (EUC) support to ensure customer satisfaction, drive customer success and promote APLL's growth. Compliance Support and comply with Corporate Security & IT governance. Qualifications

EXPERIENCE:

General Experience Basic experience of simple office/operational systems. Candidates must be within 250 miles of an APL Logistics facility or office. Salary range: $70,000 - $84,000 (base only). Benefits include: PTO 6 days sick time 9 paid holidays 1 paid "Personal Holiday" Company Bonus Plan 401(K) SAVE Plan Annual Fixed Contribution Medical, Dental, Vision, and Life & Disability coverage Voluntary Benefits Accident/Critical Illness/Hospital Indemnity Benefits Tuition reimbursement and student loan assistance Employee Assistance Program (EAP) Health Savings Account (HSA) with employer funding and wellness incentives Flexible Spending Account (FSA) Employee Referral Program EEO Statement for US The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally‑protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information, veteran status, physical or mental disability status or any other legally‑protected status. #J-18808-Ljbffr APL Logistics