Senior Account Manager

Job Description

Job Description

Description:

The Senior Account Manager manages a portfolio of 10 or more high-value retail accounts, including national and regional retail supermarkets and food service distributors. This is a strategic role requiring deep category knowledge, cross-functional collaboration, and strong commercial instincts to align customer performance with Sun Belle’s supply strategy.

Key Responsibilities

• Own day-to-day business with assigned customer accounts
• Plan and execute promotional strategies, pricing, and assortment
• Assist sales and category leaders with customer allocations and prorations during supply shortages
• Anticipate and respond to supply or pricing shifts in collaboration with support teams
• Lead business reviews and act as primary point of contact for escalations
• Analyze performance trends and identify growth opportunities
• Mentor junior sales team members; contribute to internal knowledge sharing
• Travel as needed (up to 15%) to key customers and industry events
• Maintain active oversight of inventory status for assigned customer portfolio or commodity focus, including available-to-sell, inbound product, forecasted orders, and aging risk
• Leverage inventory insights to drive smart order pacing, adjust customer expectations, and identify urgent sales priorities
• Coordinate with Sales Support and Regional Sales Manager to flag slow-moving or excess product early
• Use commodity movement trends and inventory data to advise on pricing, order volumes, and promotional opportunities
• Aligning sales efforts with national and regional market dynamics, factoring in supply pressure, quality, and logistics timing
• Become sales commodity category leader
• Performs other related duties as assigned

Requirements:

• 10+ years of produce sales or national account management
• Strong strawberry experience preferred
• Strong analytical, planning, and negotiation skills
• Experience with short-shelf-life and supply-sensitive categories
• Familiarity with Retail Link, iTrade, and Famous preferred

Physical Abilities

• Extended Computer Use: The role requires prolonged periods of computer use, including typing, data analysis, and report generation.
• Standing and Walking: Frequent standing and walking may be necessary, especially during operation shifts in warehouse, suppliers/customer facilities, meetings, presentations, or visits to other locations.
• Occasionally required to travel domestically and internationally to attend meetings, conferences, and other business-related events.
• Lifting and Carrying: While not typically a primary responsibility, the role may occasionally involve lifting or carrying lightweight objects.
• Manual Dexterity: Frequently required to use hands to type, handle, or feel objects, tools, or controls, and reach with hands and arms.
• Visual Requirements: Ability to read, analyze, and interpret complex statistical data, databases, financial data, and information on a computer screen and in printed materials.
• Communication: Regularly required to communicate with others to exchange information effectively by email, both in person and via telephone or video conferencing
• Stress Management: The ability to manage stress effectively in a fast-paced and dynamic work environment is important for success in the role.
• Adaptability: Flexibility and adaptability to changing priorities, deadlines, and business needs are necessary
• It is essential to be capable of working in cold temperatures while engaged in warehouse production activities.
• Professional Appearance: Maintaining a professional appearance is important, especially when representing the company at external events or meetings.

Compensation & Benefits

• Competitive salary (commensurate with experience and territory scope), reviewed regularly to ensure market alignment
• Eligibility for company bonus program based on individual and business performance
• Comprehensive benefits package, which include medical, dental, and vision coverage; 401(k) plan with company match
• Paid time off (PTO) and company holidays
• Ongoing career development, training, and advancement opportunities
• Employer-provided life insurance, with optional supplemental coverage available

Notice: Sun Belle is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.