Customer Services Representative

Job Description Job Description We are seeking a Customer Services Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
Provide information about the products and services
Handle customer inquiries and complaints
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
​ Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Company Description Exclusive Mass Marketing Group is a growing marketing organization dedicated to helping consumers better understand energy and solar savings opportunities. Our mission is centered around empowering communities, transforming lives, and building future leaders through professional development and meaningful customer relationships. Company Description Exclusive Mass Marketing Group is a growing marketing organization dedicated to helping consumers better understand energy and solar savings opportunities. Our mission is centered around empowering communities, transforming lives, and building future leaders through professional development and meaningful customer relationships.