Solution Architect - Data Center
$110k - $150kFull-time
Logicalis, Inc.
Summary Provides pre-sales technical engineering support to Account Executives and clients as integral part of full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Provides end-to-end solutions for data center technologies to our customers, includes traditional on-premises (server, storage, hypervisor and backup) and hybrid technologies combined with on-premise solution. Focuses on customer focused documenting, quoting and ultimately presenting solutions to both technical and non-technical audiences. Essential Duties and Responsibilities
- Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
- Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.
- Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
- Writes Statements of Work (SOWs) for Logicalis Professional Services.
- Designs and configures complex solution components.
- Proposes elements, configurations, and implementation details of solution.
- Prepares for and conducts client proof of concepts.
- Prepares and performs product demonstrations.
- Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.
- Advises service delivery team to ensure successful implementation of solutions.
- Helps clients understand solution benefits.
- Interfaces with vendor and manufacturer teams.
- Provides product and/or solution training for Logicalis Sales teams and clients.
- Mentors Logicalis team members.
- Participates in increasingly complex client projects.
- Keeps abreast of latest solutions and services Logicalis offers.
- Establishes relationships with clients by demonstrating strong listening skills.
- Builds credibility and trust by delivering what has been promised within established timeframes.
- Participates in regional and national events and regional team meetings.
- Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
- Supports and conducts self in a manner consistent with customer service expectations.
- Bachelor's degree in computer science, business, management disciplines, or related field.
- 4 years technical pre-sales role with experience in:
- Enterprise, Midrange and Commercial grade storage solutions including data protection from industry leading storage vendors (IBM, HPE, NetApp or Pure).
- Storage Area Networks (iSCSI, Fiber Channel, FCOE, or Network-attached Storage (NAS)).
- Hybrid Cloud design and scoping for leading vendors (IBM,HPE, NetApp, Cisco and Pure).
- HCI technologies for leading vendors (HPE, NetApp, Cisco).
- Ability to conceptualize and discuss Data Center Automation and Orchestration with leading products (VMware, Cisco, ETC.).
- On-premises and cloud backup solutions (Veeam, IBM, and\or Commvault).
- Ability to architect solutions documented in OEM validated designs from HPE, Pure, NetApp and Cisco.
- Business Continuity/High Availability.
- Virtualization Solutions from VMware.
- Combining products and services into technology solutions that meet customer's business needs.
- Consulting and solution implementation experience in enterprise environments.
- Willingness to be a thought leader by attending professional development training and developing solutions for emerging technologies such as API integration, analytics and IoT.
- Knowledge and experience with OEM quoting tools required such as IBM eConfig, Cisco CCW, or HPE OCA (Online Configuration Advanced).
- Experience in business case development.
- Proficient use of all Microsoft Office applications.
- Storage technical certification(s) in pre-sales or implementation from industry leading storage vendors (IBM, HPE, NetApp, Pure or Cisco).
- Other related certifications (VMware Certified Professional (VCP) or VMware Technical Sales Professional (VTSP), Microsoft, Backup or Cloud (Azure \ AWS).
- Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
- Excellent time and prioritization management; multitasks to accommodate requests from multiple customers and Logicalis Account Executives.
- Excellent problem solving, decision making, and analytical skills.
- Ability to manage complex projects.
- Ability to communicate technical concepts in clear, easy-to-follow manner.
- Ability to translate client requirements into appropriate technology solutions that meet customer business needs.
- Ability to act quickly to changing environments.
- Ability to travel nationally to meet with clients.
- Participates proactively in own career development.
Vacancy posted 16 hours ago
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