Team Member

Steak 'n Shake Kannapolis

Job Description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters .

Why You’ll Love Working Here

A fun, high-energy environment where your work makes a real difference
Flexible scheduling options
Learn first-hand from experienced Leaders
Career growth and development opportunities
We are a Maximum Wage Employer —we hire the best and pay the best

Benefits*

Medical/Rx
HSA with Employer Contribution
Dental
Vision
Life & Disability
Hospital Indemnity
Critical Illness
Accident
401(k) with 4% Employer Safe-Harbor Match (age 18 & older)

Perks

Flexible Scheduling
Meal Discounts
Employee Assistance Program
Paid Training
Discount Program
Associate Emergency Foundation

* Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

Greet every guest with a genuine smile
Create and maintain friendly eye contact
Speak with enthusiasm and warmth
Build real connections with guests to make them feel valued
Represent and uphold the vision and values of Steak ’n Shake
Take orders accurately and efficiently (including kiosk assistance)
Work well with your team to keep service fast and friendly
Stay adaptable, dependable, and focused during busy shifts
Follow all brand standards for food safety, cleanliness, and dress code
Stand and work on your feet for several hours at a time

What We’re Looking For

Consistency and reliability—you show up ready to work every shift
Positive, cheerful attitude
Passion for serving and helping others
Strong customer service skills
Team-oriented mindset with great interpersonal skills
Detail-oriented and able to multitask
Works well independently and in a fast-paced team setting
Flexible schedule availability
Ability to lift and carry up to 50 lbs regularly
Ability to stand for extended periods

If you’re ready to bring great food, great service, and great energy to every shift, apply today and see why Steak ’n Shake continues to set the standard in premium burgers and shakes.

We use eVerify to confirm U.S. Employment eligibility.

Apply

Vacancy posted 20 days ago

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