LTE Bus Driver

Bus Driver

The Bus Driver ensures the safe, courteous, and timely transport of older adults, individuals with disabilities, and other eligible community members using County-owned vehicles. This field-based role supports essential transportation services, vehicle maintenance coordination, and accurate trip documentation in alignment with departmental policies and regulatory standards.

Essential Duties & Responsibilities

1. Operates County vehicles in a safe, efficient, and lawful manner while assisting passengers with boarding, seating, and exiting; conducts daily inspections and ensures vehicles meet all safety and cleanliness standards.
2. Schedules and completes routine and emergency vehicle maintenance, coordinating with service providers to ensure continued operability and compliance with inspection requirements.
3. Prepares vehicles and logistical materials, as needed, for scheduled veteran transport to VA-approved medical appointments.
4. Records and maintains accurate documentation of trip details, including mileage, demographics, fare collections, and donations, as required for reporting and audits.
5. Coordinates pre-scheduled and on-demand ride services, using available tools and judgment to optimize routes and timing.
6. Communicates reliably and professionally in both verbal and written formats to relay service information or incident reports to staff and supervisors.
7. Supports office operations by answering phones, greeting clients, and assisting with transportation-related inquiries as availability permits.
8. Attends departmental meetings and participates in required training, including emergency preparedness protocols per the County's Emergency Management Plan.

Key Competencies & Skills

• Safe Vehicle Operation: Demonstrates consistent attention to safety and compliance with all traffic and transit regulations.
• Customer Service: Exercises patience and courtesy when assisting passengers, particularly older adults and persons with disabilities.
• Recordkeeping Accuracy: Maintains detailed, legible, and timely trip and vehicle records for operational tracking and regulatory compliance.
• Basic Vehicle Maintenance Knowledge: Recognizes maintenance needs and collaborates effectively with mechanics and vendors.
• Communication: Provides clear, truthful, and courteous communication across all channels.
• Adaptability: Adjusts routes and priorities based on ride demand and vehicle availability.
• Collaboration: Maintains respectful and effective working relationships with internal staff, volunteers, County officials, and the public.
• Technology Use: Operates cell phones and basic computer applications related to scheduling or documentation.

Required Education & Experience

• High school diploma or equivalent.
• At least one (1) year of driving experience.
• Valid driver's license.
• Ability to physically assist passengers and perform daily vehicle safety checks.

Preferred Education & Experience

• Prior experience operating a bus or similar transport service vehicle.
• Cardiopulmonary resuscitation (CPR) certification and basic first aid knowledge.
• Familiarity with transportation coordination for special populations (e.g., elderly or disabled riders).

Physical & Work Environment Requirements

Work involves frequent driving, including starting and stopping, and navigating various weather and road conditions. Must be able to sit, stand, and bend throughout shifts. Lifting and carrying up to 20 pounds (e.g., groceries or small packages) is required. Occasional assistance of passengers using mobility aids, including pushing or pulling wheelchairs, may occur during boarding, exiting, or home access. Use of personal protective equipment (PPE) may be required based on service conditions.

Emergency Response Statement

In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.

Equal Opportunity Statement

Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

Disclaimer

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.