Order-to-Cash Manager

Job Description

Carolina PRG is partnering with a growing, privately held organization in the Charlotte area to identify an experienced Order-to-Cash Manager to oversee billing, accounts receivable, cash applications, and revenue-related accounting activities.

This position will lead an established team responsible for the accuracy and efficiency of the billing and receivables process. The ideal candidate will have a strong understanding of the full order-to-cash cycle, experience with revenue recognition, and the ability to lead a team in a fast-paced, evolving environment.

Responsibilities

• Oversee daily billing, accounts receivable, and cash application operations, ensuring accuracy and timely processing.
• Manage, coach, and develop a team of billing and AR professionals, including delegating responsibilities, reviewing performance, and managing workloads.
• Ensure accurate revenue recognition in accordance with accounting standards.
• Oversee customer invoicing, cash allocations, account reconciliations, and resolution of billing discrepancies.
• Manage month-end AR close activities, including reviewing journal entries, reconciliations, and unbilled revenue accruals.
• Partner with accounting and finance teams on revenue reporting, P&L analysis, balance sheet accuracy, and variance analysis.
• Analyze revenue trends, customer activity, and billing performance to identify discrepancies and opportunities for improvement.
• Work cross-functionally to resolve customer billing issues, payment discrepancies, and process inefficiencies.
• Support system enhancements, process improvements, and evolving business needs.
• Establish clear expectations, maintain accountability, and ensure the team has the resources and support needed to meet deadlines.

Qualifications

• Experience managing billing, accounts receivable, or order-to-cash operations.
• Experience with revenue recognition and related month-end accounting activities.
• Understanding of P&L statements, balance sheets, journal entries, and financial reporting.
• Previous experience leading, developing, and managing accounting or finance teams.
• Strong analytical skills with the ability to investigate discrepancies and identify process improvements.
• Proficiency in Microsoft Excel and experience working with accounting or ERP systems.
• Ability to prioritize competing deadlines, delegate effectively, and adapt to changing business needs.
• Strong communication skills and the ability to work across departments.