Product Manager

The Role SnapLogic's core platform is the engine the entire business runs on. It spans two tightly connected halves—the control plane that manages, orchestrates and governs the product, and the data plane that executes integrations at scale across cloud, hybrid and on‑premises environments—plus an observability layer that makes the whole system measurable, debuggable and trustworthy. We’re looking for a Senior Product Manager to own the strategy and roadmap for this platform—treating it as a product in its own right, with internal teams and external developers as your customers—and ensure it delivers the reliability, scalability, security and generative and agentic capabilities that the world’s most demanding enterprises depend on. As the owner of this foundational technology suite, you’ll champion a platform‑as‑a‑product philosophy, set the multi‑year direction, partner closely with the AI product manager, and measure success in terms of reliability, performance, developer experience, cost‑efficiency and adoption speed. What You’ll Do Own the platform vision. Define, evangelize and execute a multi‑year vision and roadmap for the core platform, and drive alignment across engineering, product and executive leadership so it serves the broader business strategy. Own the control plane. Set the direction for how the platform is managed, orchestrated, configured and governed—including configuration and lifecycle management, safe rollout mechanics (versioning, phased rollouts, rollback), multi‑tenancy and the security and governance controls enterprises require. Own the data plane. Drive the runtime that executes customer workloads—its performance, throughput and resilience—across cloud‑hosted, hybrid and on‑premises deployment models, including how runtime engines deploy inside customer environments and scale under enterprise load. Own observability. Make the platform measurable and debuggable for the people who operate it. Drive the strategy for telemetry, monitoring, alerting and SLOs/SLIs, and for the self‑service troubleshooting experience that lets customers and internal teams resolve issues quickly. Enable generative integration. Ensure the platform is the foundation on which AI agents and MCP servers run reliably and at scale. Partner with the AI product manager to translate the product’s generative and agentic roadmap into the underlying platform capabilities it depends on. Champion the developer and operator experience. Obsess over the end‑to‑end journey for the people who build on and run the platform. Drive the strategy for APIs, SDKs and documentation to create a world‑class, self‑service experience. Tie investment to outcomes. Author business cases that connect platform investments to measurable results—faster GTM for new products, infrastructure cost‑efficiency and improved customer satisfaction and retention. Set and defend KPIs and SLOs. Partner with Principal Engineers on architecture decisions across microservices, data models and APIs, and define the KPIs and service‑level objectives that hold the platform to an enterprise‑grade reliability bar. Prioritize and make trade‑offs. Own the roadmap and backlog, and make the hard prioritization calls that keep engineering focused on the highest‑impact work. Lead through influence. Guide cross‑functional teams through the full lifecycle—discovery, experimentation, launch, iteration—and build a culture of data‑driven decision‑making. Be the platform’s advocate. Communicate the platform’s value and direction to internal stakeholders, partners and the market through clear writing, presentations and thought leadership. What We’re Looking For Proven platform expertise. 5+ years of product management in B2B SaaS, with significant focus on platform, infrastructure, PaaS or API‑centric products. Deep technical fluency. You can hold your own in discussions about distributed systems, runtime/execution engines, microservices, data pipelines and API design, and engage senior engineers as a credible partner. (A computer science degree is not required—relevant hands‑on depth matters more.) Runtime and deployment depth. Experience with products that run across more than one deployment model—multi‑tenant cloud, hybrid or on‑premises/agent‑based—and an understanding of the trade‑offs each imposes. Observability mindset. Familiarity with telemetry, monitoring, alerting and SLO/SLI‑driven operations, and an appreciation for the operator and administrator experience. Fluency in the AI/agentic landscape. A working understanding of how AI agents, LLMs and protocols like MCP run on top of infrastructure, and a genuine interest in building the platform that makes generative integration possible. (You’ll partner with the AI PM—you don’t need to be the AI expert, but you should be conversant.) Enterprise‑grade experience. A strong understanding of the security, reliability and scalability requirements of Global 2000 customers, and a track record of shipping products that meet them. Business‑savvy strategist. Experience building business cases, partnering with GTM teams and linking platform investment to business outcomes and ROI. Customer‑obsessed leader. A deep commitment to understanding and solving the real needs of your customers—internal teams, external developers and the operators who run the platform. Preferred Qualifications Direct experience with application integration platforms (iPaaS), business systems integration or API‑led connectivity. Experience with observability or monitoring products, or with platform reliability/SRE‑adjacent collaboration. Experience with hybrid‑cloud or agent‑based deployment models in regulated or security‑sensitive enterprises. Experience building or operating infrastructure for AI/ML or agentic workloads—for example, supporting LLM‑based applications, AI agents or MCP servers in production. An entrepreneurial streak—taking products from concept to launch in ambiguous environments. Comfort acting as a product evangelist with technical audiences, customers and at industry events. A blend of high‑growth startup and large at‑scale technology company experience. $190,000 - $215,000 a year All of our full‑time employees receive a comprehensive benefits package. #J-18808-Ljbffr