Relationship Manager
Conventus
Conventus Mission and Vision
Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $125 billion real estate bridge loan market place. True to the Latin origin of the company's name, "to bring together," CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.
Position Description
As a Conventus Relationship Manager, you will be at the core of our revenue generation and the face of Conventus to our customers. We are searching for an ethical, energetic, tenacious, and persistent sales professional who shares our values and vision to source and cultivate new customer relationships to market our expanding suite of loan products. This is a fantastic chance to be a key player in a fast-growing industry with massive opportunity:
- Unlimited earning potential and a competitive incentive compensation structure
- Broad range of solutions with flexibility to meet your clients' needs and offer customized product offerings
- Customized lead generation and marketing to support your business development efforts
- Ability to be a key member of our business development team and continue to drive the company's strong national growth
Responsibilities
- Develop direct relationships with real estate investors and industry leaders within your market to position CHC as a preferred lending partner
- Become an expert of our product suite and capabilities
- Clearly articulate the different loans that are available to our customers, as well as the terms of each of those services
- Maintain a strong and consistent pipeline utilizing both inbound and outbound leads
- Support Conventus' strong customer relationship culture through on-going customer contact, quality customer service, and superior product/market knowledge
- Propose and provide pricing, terms, and structure loan financing feedback based on thorough assessment of risk considerations in accordance with underwriting and origination guidelines
- Perform as a collaborative team member allocating and coordinating workflow with the loan processing team
- Attend and represent CHC at relevant events, conferences and networking functions to build trusted relationships and market our products and services as an industry leader
- Actively utilize our marketing and social media strategies to grow the CHC brand and drive customer referrals and retention
- Correspond with applicants to obtain information for loan applications and answer questions about the process
- Review loan agreements to ensure that they are complete and accurate according to policy
- Analyze applicants' credit and experience and evaluate properties to determine feasibility of granting loans
- Comply with all company policies, procedures, and regulations
Qualifications
Skills
- Self-starter and ability to grow and manage business in a remote setting
- Superior relationship-building skills
- Excellent customer service skills and responsiveness
- Proficient detail-oriented communicator and listener
- Strong written and verbal communication skills
- Ability to make and justify sound and rational decisions, including weighing customer desires against Conventus' exposure to loss or fraud
- Team Player with the ability to prioritize and meet deadlines
Desired Characteristics
Mindset and Character
At CHC, we look for future employees who demonstrate and have the mindset and character of our following core values:
- Deliver Extraordinary Client Experience: Demonstrate unwavering responsiveness and dedication to delighting clients at every touchpoint.
- Take Responsibility: Be proactive, know what you are responsible for, act with integrity and follow through to the end.
- Respond with Urgency and Care: Balance speed with quality, ensuring that every response is both timely and impactful.
- Grow Together: Grow together through a culture of intellectual curiosity, collaboration and celebration.
Conventus Benefits
- 19 days PTO annually
- Health Benefits (Health, Vision, Dental)
- Life Insurance Coverage
- Pre-tax commuter fund
- Pre-tax medical fund
- 401k
Department
Business Development
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