Sr. Manager, Privacy & Compliance

OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.The GISP Governance organization brings together Security & Privacy Governance, Privacy Assurance, and Client Assurance functions into a unified trust and assurance model. The organization is responsible for establishing and maintaining foundational governance, security, privacy, awareness, and assurance capabilities that support both internal governance objectives and external client trust activities.GISP Assurance primarily operates as a governance and assurance function focused on establishing standards, enabling consistency, supporting transparency, and operationalizing trust across the organization. In selected areas, particularly within Privacy Governance, the organization also performs operational assurance and coordination activities necessary to support evolving regulatory, client, and business requirements.Your Impact:As a Manager of Security Governance, Sales Enablement, and Privacy, you will provide dedicated leadership and operational ownership across critical functions that drive revenue enablement, strengthen regulatory posture, and support organizational stability. You will lead the Security & Privacy Sales Enablement function, enabling scalable, consistent engagement with Sales, clients, and cross-functional partners including Legal, Privacy, Product Security, and Cloud Operations. This role ensures effective support for client assurance activities, helping accelerate sales cycles while maintaining alignment with established security, privacy, and governance standards.You will oversee intake, triage, prioritization, and delivery coordination for client-facing security and privacy requests, ensuring timely, accurate, and risk-aligned responses across contractual, regulatory, and assurance-related inquiries. Acting as a central coordination point between Sales and internal stakeholders, you will balance client expectations with business objectives and operational scalability. Additionally, you will partner closely with Privacy and Governance teams to support global privacy requirements, including client inquiries, DPA coordination, and alignment with privacy frameworks, driving consistency, efficiency, and standardized engagement practices across the organization.What the role offers:As a Sr Manager, Privacy & Compliance, you will:Lead Security & Privacy Sales Enablement team operations, including intake, triage, prioritization, and workload distributionEstablish and enforce response quality standards and operational delivery expectations across engagementsCoach and develop team members supporting client-facing security, privacy, and assurance activitiesManage escalations for complex, high-risk, or strategic client requests and high-volume delivery periodsPartner with Sales, Account Teams, Client Success, and Solution Development throughout the sales lifecycleOversee client assurance deliverables (security questionnaires, due diligence) and coordinate SMEs for discussionsSupport contractual security and privacy alignment, including DPA reviews and coordination with Legal, Privacy, Product Security, and Cloud OperationsApply standard contractual language, assess obligations, and escalate non-standard risk or regulatory commitmentsAlign client assurance responses with regulatory frameworks (DORA, NIS/NIS2, CRA, AI governance) and certifications (ISO, SOC)Own intake workflows, queue governance, and service operations while driving efficiency through reusable content and performance metricsWhat you need to Succeed:Bachelor’s Degree or equivalent experience; M.B.A. or M.S. in information security is a plus10+ years of IT experience, including 7+ years in information security and 5+ years in a supervisory capacityStrong leadership skills with ability to partner effectively with business managers and key stakeholdersProven ability to build relationships across all levels and align with business imperativesKnowledge of standards: ISO 27001, PCI-DSS, SOC1/2/3, HIPAA, SOC2+HITRUST, SOX, FedRAMPStrong analytical and project management skills (planning, scheduling, resource management) with ability to manage competing prioritiesAbility to lead and motivate cross-functional teams while influencing stakeholders with strong communication skillsExperience developing policies, procedures, and standards; familiarity with ISO 2700x, ITIL, COBIT, and flexibility across InfoSec functionsRole-specific certifications are a plus:Certified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM)One last thing:OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range: $110,960.00 - $160,960.00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage Disclosure:As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.Job SummaryJob number: 51913Date posted : 2026-07-23Profession: IT & Cloud OperationsEmployment type: Regular