Junior Platform Product Analyst
Jobright.ai
Join to apply for the Junior Platform Product Analyst role at Jobright.ai Join to apply for the Junior Platform Product Analyst role at Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Old National Bank has been serving clients and communities since 1834 and is a regional powerhouse committed to social responsibility. They are seeking a Platform Products Analyst to drive cross-functional execution against assigned platform product roadmaps, provide analytical insights, and assist in enhancing customer experience. Responsibilities:
- Gathers and analyzes data on platform performance, customer behavior, and usage trends across digital channels such as online and mobile banking.
- Working with Product Analytics team, monitors and regularly reports on performance of assigned platforms and/or features
- Supports Platform Product Manager with competitive analysis, market research, and identification of new opportunities.
- Monitors KPIs and generates reports to support platform product decisions.
- Participates in testing, validation, and implementation of new platform features or updates.
- Produces actionable recommendations grounded in business and customer data and research for new or enhanced platform product features
- Documents product requirements, user stories, and acceptance criteria for platform enhancements and new features.
- Evaluates competitive platform products for benchmarking ONB product performance
- Develops customer-listening pipelines for developing, ingesting, and actioning customer product and feature feedback
- Collaborates to ensure digital platform features are compliant with regulatory standards and delivers on customer expectations.
- Bachelor's degree from an accredited college/university (advanced degree preferred)
- 1-3 years of relevant professional experience with a demonstrated high level of success managing diverse teams in a complex financial institution or similar organization
- Strong digital platform product management experience – preferably within the retail banking space, with experience in managing privacy, regulatory and compliance matters.
- Proven ability to assess, validate, products, services, and solutions, including an understanding of the QA process.
- Strong experience selecting, engaging, and managing technology vendors and third-party partners
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational and time-management abilities
- Strong critical thinking skills that result in effective decisions supported by rigorous analysis
Vacancy posted 4 days ago
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