Receptionist - State Farm Agent Team Member

State Farm Service Representative

We are seeking a dedicated and customer-focused Service Representative to join our State Farm team. In this role, you will be the first point of contact for current and prospective policyholders, providing exceptional service and support to meet their insurance needs. Your ability to multitask, communicate effectively, and manage appointments will be essential to delivering a positive experience.

Key responsibilities include:

• Answer incoming phone calls promptly and professionally.
• Assist current and prospective policyholders with inquiries about their insurance needs, including life and health insurance products.
• Take detailed and accurate notes during customer interactions to ensure information is properly documented.
• Schedule and manage appointments for agents and clients.
• Provide information about State Farm's insurance offerings and help guide customers through the application and claims processes.
• Maintain confidentiality and handle sensitive customer information with care.
• Collaborate with team members to ensure seamless customer service and follow-up.
• Perform other administrative tasks as needed to support the office and team.

Qualifications include:

• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Experience in customer service or insurance industry preferred but not required.
• Proficient with phone systems and basic computer applications.
• Friendly, patient, and empathetic approach to customer interactions.

Benefits include:

• Competitive salary and performance-based incentives.
• Comprehensive training and professional development opportunities.
• Supportive team environment.
• Opportunity to grow within a leading insurance company.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Brandon Fresch - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Brandon Fresch - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in 4546 West Ridge rd.
• We currently have 4 team members at our agency.
• Our agency has received awards including: Ambassador Travel

We Look Forward To Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.