Member Services Associate
Pickleball Kingdom Tinton Falls
Job Description Job Description Member Services Associate – Front Desk
Benefits/Perk Career advancement opportunities
Competitive pay
Fun, team-oriented work environment
Free membership
Job Summary
We are seeking a friendly, organized, and energetic Member Services Associate to join our team! As the first point of contact for our members and guests, you will play a key role in creating a welcoming environment. You’ll greet visitors, provide information, manage front desk operations, and ensure an excellent member experience.
The ideal candidate has a cheerful disposition, strong communication skills, computer proficiency, and the ability to multitask. If you’re a “people person” with a passion for health, fitness, and community, we want to hear from you!
We have both part-time and full-time opportunities available, with flexible schedules to fit your availability.
Responsibilities
Greet members, guests, and prospective clients with professionalism and warmth
Conduct tours for prospective members and explain membership benefits
Respond to inquiries in person, by phone, and via email
Maintain an organized and clean lobby/front desk area
Accurately record member information, process payments, and manage accounts
Schedule classes, court reservations, and appointments
Assist with membership sales and renewals
Jump in to play pickleball with guests as and when needed
Enforce facility policies and ensure smooth day-to-day operations
Qualifications
Friendly, professional, and reliable
Passion for health, fitness, and community engagement
Previous customer service, receptionist, or front desk experience (2+ years preferred)
Excellent verbal and written communication skills
Strong organizational skills and work ethic
Pickleball playing skills
Proficiency with computers, spreadsheets, and scheduling software
Ability to multitask and thrive in a fast-paced environment
Availability for evenings and weekends is a plus
$17 - $25.4 per hour
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