HOA/COA Portfolio Manager

Job Description

Job Description

About Us:

Forth Group is a full-service condominium and HOA management specialist serving community associations in downtown Chicago and surrounding neighborhoods. Our company was founded in the late 1980s as a small business and has grown over the years through referrals from satisfied customers.

We take a holistic approach to community management, providing the right balance of service and cost– combined with dedicated people and cutting edge tools to deliver the best services at the best price.

THE ROLE:

As an HOA Community Manager, you will be responsible for overseeing and managing the day-to-day operations of homeowners' associations (HOAs). Your role will involve working closely with board members, homeowners, vendors, and other stakeholders to ensure the smooth functioning and improvement of the community.

WHAT YOU’LL DO:

• Community Governance:
• Act as the primary point of contact for HOA board members and homeowners.
• Interpret and enforce community rules, regulations, and bylaws in a fair and consistent manner.
• Assist in the development and revision of community policies and guidelines.
• Schedule and conduct regular board meetings and maintain accurate records of minutes and decisions.
• Financial Management:
• Create and manage the annual budget, including revenue collection, expense tracking, and financial reporting.
• Oversee financial statements and reports, ensuring transparency and accuracy.
• Monitor delinquencies and work with homeowners to resolve outstanding dues.
• Evaluate vendor contracts and negotiate favorable terms for services.
• Vendor and Contractor Relations:
• Solicit bids and manage contracts for maintenance, landscaping, and other services.
• Supervise and coordinate contractors to ensure the quality and timeliness of work.
• Perform regular property inspections to identify maintenance and repair needs.
• Communication and Community Engagement:
• Maintain open and effective communication with homeowners, board members, and committees.
• Organize and facilitate community events, meetings, and workshops.
• Use digital platforms and tools to enhance communication and engagement within the community.
• Legal Compliance:
• Stay up-to-date with HOA laws and regulations at the local, state, and federal levels.
• Ensure that the HOA complies with all legal requirements and obligations.
• Conflict Resolution:
• Mediate disputes and conflicts among homeowners or between homeowners and the board.
• Work to find amicable solutions to resolve issues within the community.
• Emergency Response:
• Develop and implement emergency response plans for the community.
• Coordinate with relevant authorities and services during emergencies.
• Documentation and Records Management:
• Maintain organized and secure records of HOA documents, contracts, and correspondence.
• Provide access to records for authorized individuals when needed.

Requirements

WHAT YOU BRING:

• Experience in condo association or HOA management
• Excellent written and verbal communication skills
• Ability to obtain CAM license in the state of Illinois (support will be provided)
• Computer and tech skills: E-mail, Google Workspace (cloud), Word, Excel, etc.
• Enthusiasm for learning and growing your skills

Benefits

Benefits We Offer:

• Health / Dental / Vision Insurance
• 401(k)
• Health savings account
• Life insurance
• PTO