Design Studio Consultant

Location: Ralegh, NC Employment Type: Full-Time / Permanent / Onsite Reports to: Vice President, Purchasing What you’ll do Contact buyers to schedule Design Studio appointments Strong attention to detail Very organized and task oriented Review selected and available options on floor plans with homeowners and explain standards and upgrades to these items Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades Keep buyer contact log, Design appointment tracker, and input Design appointment dates into JDE Process files, late changes, adds/revisions, and generates paperwork for the field Create Design diagrams and presentations (Power Point and or Adobe) Hosts Preview Days: greeting buyers, maintaining preview day brochures, buyer check in sheet and price lists, etc. Resolve issues with homebuyers, either in-person, over email or on the telephone Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly Set up and maintain buyers’ files electronically Assist in keeping product reference information current, including tear sheets/PDF’s of current materials offered Prepare all final documentation including color selections, waivers, design deposits and amendments Ensure paperwork is accurate, audited, and clear stated and distributed in a timely manner Follow up on any outstanding issues in a timely fashion Respond to any concerns or questions that arise from either homeowner, construction site, or customer service and provide quick responses and effective solutions Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary Perform other related duties as assigned, especially administrative Perform monthly field visits to ensure quality and correct work is being performed Maintenance and upkeep of showroom including opening and closing checklists, snacks and beverages stocked and all materials put away prior to the end of each day What you'll bring Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required 2+ years of experience in a Design Center environment, preferably in new home construction Proficient in reading blueprints, preferred Intermediate level of computer skills and system knowledge Proficient in Excel Experience with Power Point and Adobe or similar programs preferred Knowledge of JDE and Hyphen Solutions is preferred Proficiency in Math; Accounting experience preferred for Senior Administrator position Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism Strong written/verbal communication skills to include a clear and professional phone voice Ability to communicate effectively with confidence and professionalism Frequent contact with new homebuyers, subcontractors, vendors and employees at all levels of the organization Team player; with demonstrated ability to work within cross-functional teams, in a support role Accurate; with keen attention to detail in every aspect of the job Self-directed; takes initiative, proactively addresses problems; can work independently with minimal oversight Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions Strong selling and presentation skills Good organizational and time management skills Strong communication skill – verbal and written – in particular good listening skills Ability to multi-task with flexibility in work style Ability to work both as part of a team and independently Available to work flexible hours as needed Physical requirements This job operates in a professional office environment, which may be located at a model home, sales office, or sales center Must be able to be on your feet approx. 50% or more of the day Must have reliable transportation and a valid driver’s license Must be willing to travel to communities and other offices as needed Must be able to lift up to 20 lbs. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets Must be able to climb stairs and walk on uneven terrain when visiting homes and home sites Some filing is required, which would require the ability to move files, open filing cabinets and bend or stand as necessary Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Benefits 3 weeks of company paid vacation + 1 week of company paid time off + 2 weeks of sick time Health, Dental and Vision Insurance Life Insurance and Short/Long Term Disability Flex Spending, 401K with Company Matching and Tuition Reimbursement Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons. #J-18808-Ljbffr Mattamy Homes