Assistant Store Manager

Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high‑level duties that are specific to that position, though the majority of job duties and responsibilities are shared. Compensation & Benefits Pay range: $18‑$22/hr. This estimated range is the budgeted amount for the position. Final offers may vary based on skill set, experience, location and other factors. For sales positions, Buckle pays a base rate plus commission on sales. Full‑Time Teammate Benefits Health Your physical well‑being matters. We provide health options that empower you to take control of your care. Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care. Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health. Virtual Care 24/7 access to general, behavioral, and dermatology consultations. Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self‑care tools. Wealth We are committed to helping you build financial security. 401(k) with Company Match Teammates may contribute after meeting eligibility requirements. Buckle provides discretionary matching contributions to qualifying teammates. Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Pre‑tax options for qualified medical and dependent‑care expenses. Buckle contributes to your HSA if you are enrolled in the high‑deductible plan. Performance Bonuses Eligible teammates may earn incentive‑based bonuses in recognition of their performance. Teammate Discount 40% off Buckle products and 25% off Buckle gift cards. Time Off Vacation is earned on a progressive schedule. Teammates earn 40 hours of sick time per year, up to 40 hours may be carried over. Other paid leave includes one floating holiday, up to three bereavement days, and a volunteer day for salaried teammates. Income Protection Buckle provides company‑paid basic life & AD&D insurance, with optional supplemental life and disability plans. Leave of Absence Support Paid & unpaid time away is available for qualifying situations. Salaried teammates may qualify for medical leave pay, usable as paid parental leave. Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available. Additional Benefits Legal services, identity‑theft protection, and pet insurance are available to eligible teammates. Part‑Time Teammate Benefits Teammate Discount 40% off Buckle products and 25% off Buckle gift cards. Medical Plan Access Eligible part‑time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100% and includes virtual care. 401(k) with Company Match Start planning for the future with traditional and Roth options. Discretionary matching contributions are available to qualifying teammates. Mental Health Resources Through the EAP, teammates have free counseling, wellness coaching, and self‑care tools. Paid Leave in Applicable States Paid leave accrues where required by law. Essential Duties And Responsibilities This description outlines the general nature and level of work performed by teammates in this role. It is not intended to include all duties, responsibilities, and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet guests with a friendly, engaging attitude and consistently provide legendary service. Eagerly answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on guest needs and desires. Anticipate and fulfill guest’s needs by suggesting additional items and creating a wardrobe experience. Demonstrate product utilizing product knowledge and sales education, sharing that knowledge with teammates. Maintain knowledge of current sales, promotions, payment policies, exchanges, and security practices. Remain consistent on personal sales and pursue opportunities to influence teammates’ presentations. Achieve personal sales‑per‑hour, average sales, and total net sales goals set by store management. Provide legendary service throughout the store in the four core areas: front 5, sales floor, fitting rooms, and the register area. Be knowledgeable of all exchange and return procedures. Convert returns into show‑making opportunities. Fill out and effectively use the Sales Presentation Guide daily to accomplish goals. Meet or exceed performance standards in all Buckle business builders and guest loyalty metrics. Investigate and navigate how to expand guest selection through . Maintain and build good guest relationships to develop a client‑based business. Lead by example with show‑making, excellent customer service, and attentiveness. Recognize and communicate guest levels with the team. Ask business‑driven and show‑making questions often to manage and teammate leads. Coachable; consistently welcome feedback from the manager to improve sales presentations. Consistently perform leadership actions and maintain high standards, irrespective of manager presence. Plan sales goals with store manager. Demonstrate ownership of store’s sales performance. Passion for product education and show‑making to create results. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities using Jobs & Careers cards, referrals, and teammate recommend (sic). Coach and create relationships through Guest Loyalty and Guest Preferred programs. Develop skills and assist in leading, directing, motivating, and educating new teammates to meet Buckle’s standards. Maintain a positive attitude, creating a positive floor culture. Demonstrate personal dress code and coach teammates on fashion. Participate effectively in daily setup, training, impact, and review sessions. Motivate teammates to initiate and complete daily tasks set by store management. Show passion for denim show‑making and fit cards through teammates and guests. Create and develop results within your department, balancing all DM actions. Execute actions from department calendars and track on the weekly delegation worksheet. Demonstrate leadership actions during segments. Involve guests with product. Communicate regularly with fellow leaders and teammates. Remember guest names and maintain belonging. Explain pay and Buckle benefits to potential hires. Keep contact list updated and add top talent consistently. Execute training on leadership playbook and SPG shifts. Account for all characteristic pieces. Train and coach with manager on non‑sales positions. Assertively execute changing sales focuses. Identify and follow through on all teammate training needs. Visual Merchandise Management Own and influence product through zone ownership, assigning zones and projects to teammates with specific learning goals. Execute and demonstrate new tools and videos that apply to zone ownership. Partner with store manager to delegate, demonstrate, and review all four zones. Ensure teammates follow visual standards and weekly visual checklist. Recognize merchandising opportunities and communicate recommendations. Give informative and influential store tours. Ensure sales floor is consistently sized and new freight is appropriate. Use performance tracker to create changes that improve store performance. Foresee and anticipate changes in product and act independently to improve visual results. Maintain visual standards on floor and backroom. Operations Work a flexible schedule; mornings, evenings, weekends, and holiday shifts as needed. Utilize the planner, complete opening and closing checklists. Watch for security risks and theft; prevent and handle situations. Follow loss‑prevention guidelines and conduct bag and purse checks. Execute and teach all POS procedures. Handle calls from corporate office appropriately. Maintain a positive attitude with challenging situations involving guests or teammates. Implement policies regarding payments, returns, exchanges, and loss prevention. Navigate and execute all tools on the home page. Give guidance and feedback to non‑sales positions. Complete scheduled shifts and cover when needed. Maintain a clean, organized, and shoppable store. Provide feedback to store manager and leadership team on merchandise handling concerns. Communicate policy violations and concerns confidentially to store manager, district manager, or HR. Understand and apply the company’s code of ethics and all policies. Complete new‑hire paperwork promptly and accurately. Plan store operations week/month/year. Execute and train others on opening/closing checklists. Complete markdowns, pulls, freight, recalls, and RTVs. Establish relationships with corporate office departments. Monitor inventory of supplies. Handle emergencies in store manager’s absence per company guidelines. Supervisory and Leadership Give and receive feedback from peers and managers. Support leadership initiatives. Promote personal and store growth. Maintain a professional, mature, and stable relationship with teammates. Interview teammates as needed. Overcome objections and solve problems. Self‑educate on company tools and share information. Administer Buckle’s Commitment to Success. Travel to cover other stores within the district as required. Handle schedule changes professionally. Fulfill the mission statement with high‑level customer service and positive team spirit. Take on special projects and other duties as assigned. Supervisory Responsibilities Assists the store manager in supervising. Education And/or Experience High school diploma or general education degree (GED); or one to three months of related retail experience and/or training; or an equivalent combination of education and experience. Additional Qualifications Relocation may be required. No visa sponsorship is available. Ability to operate a motor vehicle and travel, including overnight as required. Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role requires regular standing, walking, use of hands, reaching, climbing, stooping, kneeling, crouching, and possibly jumping. It also requires lifting and maneuvering 50 lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The role regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified teammates from the available workforce in the communities we serve. Buckle’s EEO policy is fundamental, and employment is based on personal capabilities and qualifications without discrimination or retaliation on the basis of veteran status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, or any other protected characteristic as defined by applicable law. Refer to the State Law Supplements found on the Teammate Center, under Human Resources, for state‑specific information. #J-18808-Ljbffr The Buckle, Inc.