Housekeeping Supervisor - Mountain Loft Resort

What We Offer Starting at $18 per hour. Refer a Friend Bonus. Potential Immediate hire – Full-time and part-time positions available. Paid Training. Benefits package includes: Medical, Vision, Dental, Paid Time Off. Opportunities for growth and career development. What We're Looking For Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and ensure units are cleaned effectively and efficiently. Essential Functions Develop and maintain a high standard of excellence within staff. Assign duties to housekeeping personnel. Prep rooms for housekeepers during busy/peak periods. Clean rooms using MasterCorp’s 7-step process during busy/peak periods. Assist in training staff, both existing and new recruits. Report unit maintenance issues as per company procedure. Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary. Inspect and prepare clean units and report them as vacant and ready. Inspect units and complete the required number of report cards per week. Replace kitchen inventory and supplies as needed. Assist in maintaining storage closets clean and organized. Report lost and found items to Executive Housekeeper. Ensure a safe working environment at each site and office. Perform all duties related to site operation as directed by the Executive Housekeeper. Ensure a sense of urgency among housekeeping staff so units are turned on time. Personal timeliness, be prompt with all assignments and appointments. Utilize supplies and equipment efficiently and effectively. Perform inventory and linen supplies; assist in linen inventories as directed. Responsible for time efficiency of direct reports. Assist in solving guest complaints promptly. Cultivate and develop strong, positive customer relations. Assist resort guests and owners; be knowledgeable of the resort. Other duties and tasks as assigned in conjunction with services contracted with the client. Experience and Education Requirements A high school diploma or equivalent combination of education and work experience. A passion for cleanliness. Demonstrated motivational skills. Strong work ethic. Ability to train others. Desire to help others. Work irregular hours. Travel Requirements Resort Operations: Rare – approximately 5% on a quarterly basis. Task Force: Frequent – travel is regularly required based on business need. Physical Requirements This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. Equal Opportunity Employer Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr