Assistant General Manager

Assistant General Manager

At Eureka!, we make people feel good and feel alive through our shared values of Energy, Discovery, and Community. We are passionate about creating unforgettable dining experiences through genuine hospitality, innovative menus, and an engaging atmosphere. As we continue to expand, we are seeking an experienced and driven Assistant General Manager (AGM) to join our team.

The Assistant General Manager is a key leader responsible for supporting the General Manager in overseeing daily restaurant operations, driving sales, ensuring guest satisfaction, and developing team members. This role serves as a partner in achieving financial goals, maintaining operational excellence, and cultivating a culture that reflects the values of Eureka! Restaurant Group.

Essential Job Functions:

• Live our values of Energy, Discovery, and Community at all times.
• Support the GM in overseeing day-to-day restaurant operations.
• Deliver outstanding guest experiences by upholding Eureka!'s hospitality standards.
• Lead and motivate front-of-house and back-of-house teams to achieve service excellence.
• Manage scheduling, labor costs, and staffing to align with sales and productivity goals.
• Assist in recruitment, training, coaching, and performance management of team members.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor financial performance (P&Ls) and assist in driving revenue growth.
• Partner with the GM to implement local marketing, community engagement, and sales initiatives.
• Step in as acting GM when needed, ensuring continuity of leadership.

Physical Demands & Work Environment:

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing up to 50 pounds, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, cold and/or physically demanding. Position requires regular travel that consists of driving; limited travel that consists of driving and/or airplane flights for a period of one or more days therein requiring one or more overnight stays. Notice of travel may be given with very short notice. Position requires occasional training that may take place on or off-site, by phone and/or online.

At-Will Statement & Job Description Disclaimer:

This position is at-will. Managers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of employment with Eureka! This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.

Required Skills:

• Displays a strong example and passion for our culture on every shift – EDC!
• At least 21 years of age
• Food Manager certified
• TIPs Certified
• Minimum 2 years management experience in high-volume restaurant
• Human Resources: Recruit, train, coach, counsel, and align employees; communicate job expectations; monitor, appraise, and review job contributions; enforce policies and procedures
• Strategic Restaurant Operations: Contribute accurate information and thoughtful recommendations to the company's strategic plan through daily dialog and at formal reviews with colleagues and superiors; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change.