Cafe Manager
Pembroke & Co., Inc.
Benefits:
Overtime eligibility
Bonus based on performance
Health insurance
Paid time off
Position Overview: Supporting one of the largest QSR brands, the Restaurant Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance; giving you the opportunity to make a direct impact every day.
This role typically starts at 5:00am and consists of a 50-hour workweek. The schedule includes weekends and holidays (Sundays are required). There will be overtime eligibility.
Why Join?
Opportunity to lead your own store and team
Clear path for career growth and advancement
Fast-paced environment where your work makes an impact
Key Responsibilities
Team Leadership
Manage the recruiting, hiring and training of team members
Build a positive, accountable team culture
Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
Create a guest-first culture and lead by example to deliver excellent service
Maintain brand standards, cleanliness, and food safety
Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
Drive sales and execute local marketing efforts
Control labor, food costs, and cash handling
Review performance and take action to improve results
Administrative & Operational Support
Manage scheduling, payroll, inventory, and ordering
Forecast staffing and business needs
Complete basic reporting and admin tasks
What We’re Looking For
1+ year of management or leadership experience (QSR/retail preferred)
High school diploma (or equivalent)
ServSafe Certification (preferred)
Strong communication and leadership skills with a demonstrated understanding of confidentiality
Basic math, problem-solving, and computer skills
Reliable transportation
Ability to work on your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
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