Information Technology Specialist

Information Technology Specialist (City Government) Information Technology Specialist (City Government) Direct message the job poster from AstroHire Recruiting Hard-to-Hire Talent for The Best Employers | Force Multiplier for Human Resources | Native-American Owned Enterprise The City of Sunnyside, Washington (USA), a community of 15,000 residents, has partnered with AstroHire Recruitment to hire an Information Technology (IT) Specialist with a primary focus on Network Administration. Candidates will work directly with AstroHire to apply and be considered for this full-time opportunity. Job Summary Under the direction of the Technology Systems Manager, the Information Technology (IT) Specialist performs the duties of a Network Administrator. The IT Specialist will administer and oversee the implementation, organization, and troubleshooting of the network, hardware, software, and underlying communications protocols, and provide workstation support for City technology. Upcoming initiatives: Evaluating, planning, and executing a Network refresh.(vendors: Cisco, Aruba) Evaluating phone service providers (Shoretel), and implementing a back-up provider in short-term. Evaluating, planning, and migrating On-premise servers to Cloud.(VMware, Absolute Software) Not all functions are performed routinely, but could be required of the position at any time. Monitors the assigned network, ensuring optimal function and minimal downtime. Monitors and analyzes network load including traffic and utilization trends. Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with staff. Drafts checklists, processes, support trees, and knowledge bases to support City staff. Responsible for data backup, recovery, and retention consistent with public employer requirements. Communicates networking issues to other employees of the City, including elected officials, boards, and commissions. Fixes software and hardware issues for users as needed. Deploys new hardware and software for the network and individual users. Keeps hardware and software up to date and maintains accurate asset logs to track required updates and replacements. Performs other duties as assigned. Requirements Knowledge Thorough understanding of networking protocols, LAN networking, and WAN networking. Proficient with Microsoft Office Suite or related software. Familiarity with Ascend/Ascend Web, Beast, Benchmate, Case-in-Point, Cayenta, ChequeScribe, Crossmatch, Dims/Dixie, Dog License, E-File, Employment Application, E-Reet, FAMS, Faxability, Fidlar, FTR Gold, ApplicationXtender, Kofax Scanning Software, IPMS, Juryload, JuryPlus, Justware, LawBase, Liberty, LPR, OnBase, Paradigm, Prosecutor Dialogue, RiteTrak, SharePoint, SIGMA, SIGMA-FSI, Spillman, Springbrook, SQL Reporting Services, TMS, TPR, WPA Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Abilities Can prioritize tasks in order to manage a varied work load. Strong analytical and problem-solving skills and the ability to resolve issues within the scope and parameters of assigned function. Can establish and maintain effective working relationships with other City employees, members of the public, and community organizations. Experience At least three years of experience with LAN and WAN technologies, including multiple network operating systems, topologies, and protocols. Education Bachelor’s degree in Computer Science, Management Information Systems, or related field; or equivalent education and certifications. Preferred qualifications: The preferred candidate will also have the following: A+, Network+, and/or similar certifications. Aruba Networking Paid Vacation & Sick Leave (Accrual up to 8 hours per month) Paid Holidays (11 Annually) Medical, Dental, and Vision Insurance Retirement Pension through the Washington State Department of Retirement Systems Additional Retirement Pension through Teamsters Pension Trust Optional Deferred Compensation Plans Available The benefits listed are those currently enjoyed by full-time City of Sunnyside, WA, non-Contract employees. It is important to remember that these benefits may change through City Council, administrative action, or changes mandated by state and federal law. Working Conditions The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift up to 25 pounds at times. • Must be able to traverse and access all City buildings and departments in order to service technology throughout the City’s network. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology, Analyst, and Customer Service Industries Government Administration, IT Services and IT Consulting, and Computer and Network Security Referrals increase your chances of interviewing at AstroHire by 2x Inferred from the description for this job Pension plan Medical insurance Vision insurance Get notified about new Information Technology Specialist jobs in Sunnyside, WA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr