MAINTENANCE OPERATIONS CENTER (MOC) ANALYST

Job Description

Job Description

OVERVIEW
Maintenance Operations Center (MOC) Analyst in Colorado Springs, CO. This position supports Space Force Maintenance Operations tracking and management staff at Schriever SFB, CO. As a MOC Analyst, provide all equipment status reporting and tracking as required by the WICS II Performance Work Statement (PWS). This position supports the MOC team with tracking, logging, administrative, and documenting maintenance actions. Proficiency in the Microsoft Suite and attention-to-detail are vital skills sets to be successful in this role. Required to be a very detail-oriented self-starter with excellent organizational, tracking, and interpersonal skills to join a small team providing maintenance tracking management.

MINIMUM QUALIFICATIONS

• Requires a high school diploma plus technical training or aptitude in a related field, or equivalent experience.
• Must be onsite at Schriever SFB, CO
• ACTIVE Secret Clearance required, ability to obtain T/S SCI clearance (U.S. citizenship required).

PREFFERED QUALIFICATIONS

• Experience in Information Technology or Cybersecurity.
• Prior military experience.

KEY RESPONSIBILITIES
Daily activities involve maintenance status tracking and reporting of Space forces mission systems identified within the WICS II PWS.
The analyst will log, update and maintain maintenance actions within multiple databases as appropriate and act as a liaison facilitating information flow and timelines between multiple stakeholders.
Daily tasks require performance of the following:

• Up-channels incident/status reporting as directed.
• Transfers problem resolution responsibility between maintenance agencies and tracks resolution status.
• Receives Mission Impact Reports, notifies maintenance personnel as required, and documents equipment status/malfunctions into MPR database.
• Enter maintenance data into IMDS for reportable systems.
• Enter maintenance data into MPR database for non-IMDS reportable systems as identified by Government.

• Assigns, tracks, and documents status for all Job Control Numbers, tracks equipment and maintenance status, request assistance from supporting agencies, coordinates maintenance and supply requests, and disseminates information.

• Monitors power outages impacting mission operations and equipment.
• Processes Urgent Depot Level Maintenance and Emergency Depot Level Maintenance requests.
• Reviews and updates open outage data.

SKILLS

• Five or more years of related experience in satellite and/or ground segment operations
• Knowledge of satellite communications, earth observation missions, as well as mission operation ground infrastructure (e.g. ESOC, DLR, etc.)
• Experience in the field of space and operations is a plus

COMPENSATION AND BENEFITS

• Salary Range: $62,000.00 - $65,000.00 annually (based on experience and qualifications)
• Benefits Include:
  • 70% company-paid medical insurance
  • 100% company-paid dental and vision coverage
  • 401(k) plan with company match and profit sharing
  • Company-paid life and AD&D insurance
  • Education assistance program
  • Paid time off (PTO) starting at 15 days accrued annually, increasing with tenure
  • 13 paid holidays annually, including a year-end shutdown
  • And more!

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