Practice Manager II

Imagine a career at one of the nations most advanced health networks.

Be part of an exceptional health care experience. Join the inspired passionate team at Lehigh Valley Health Network a nationally recognized forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the Best Hospitals by U.S. News & World Report for 23 consecutive years. Were a Magnet(tm) Hospital having been honored five times with the American Nurses Credentialing Centers prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally Lehigh Valley Hospital - Cedar Crest Lehigh Valley Hospital - Muhlenberg Lehigh Valley Hospital- Hazleton and Lehigh Valley Hospital - Pocono each received an A grade on the Hospital Safety Grade from The Leapfrog Group in 2020 the highest grade in patient safety. These recognitions highlight LVHNs commitment to teamwork compassion and technology with an unrelenting focus on delivering the best health care possible every day.

Whether youre considering your next career move or your first you should consider Lehigh Valley Health Network.

Summary
The Practice Manager II responsible for directing supervising and coordinating daily activities of a Physician Practice. The Manager is often responsible for multiple locations encompassing several specialties and generally 10 25 providers. The size and scope of this role as well as activities such as research CPC Residents contribute to a medium to high level of complexity. It is common for Practice Manager IIs to manage Practice Manager Is and/or Practice Supervisor at the designated locations within scope.

Job Duties

• Interacts with co-workers visitors and other staff consistent with the values of Jefferson.
• Supervises Physician Practice operations to ensure prompt and courteous treatment of patients aswell as other aspects of the Practice.
• Assists in developing policies and procedures in conjunction with upper management to maintainthe effective and efficient operation of the Practice.
• Manages personnel issues including new employee training performance management and disciplinary actions. Interviews new employee prospects and participates in hiring decisions for designated office. Responsive to the needs and requests of providers and escalates issues Regionalleaders or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Performs other duties as assigned

Minimum Qualifications

• High School Diploma/GED
• 3 years of experience in a Physician Practice or Healthcare setting.
• Understanding of the necessity and value of teamwork ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organizations customer support policies standards and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g. word processing e-mail presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.

Preferred Qualifications

• Bachelors Degree
• 1 year Management/Supervisory experience preferred.

Additional Qualifications
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity accordance with and where applicable in addition to federal state and local employment regulations Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race color religion sex age national origin sexual orientation gender identity disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include but are not limited to recruitment selection hiring transfers promotions terminations compensation benefits educational programs and/or social activities.

Work Shift:

Day Shift

Address:

23 N Walnut St

Primary Location:

Boyertown - 23 North Walnut Street

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday - Friday

Department:

LVPG-L Family and Internal Medicine - Boyertown

Required Experience:

Manager