Overnight Front Desk Agent
Four Seasons Hotels
Front Desk Receptionist
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the Role:
The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest's stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office Team, reporting to the Front Office Manager.
What You Will Do:
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
- Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
What You Bring:
- One + years experience working within a luxury hotel or similar environment is considered an asset
- Excellent interpersonal skills and communication skills
- Cross cultural sensitivity, and customer service orientation
- Guest centricity and understanding the importance of guest's preferences.
What We Offer:
- Rewarding Work Culture
- Excellent Mentoring, Training and Development Opportunities
- Medical, Dental, and Vision Insurance Program
- Complimentary Stays at Four Seasons Worldwide after 6 Months
- Holiday and Vacation pay
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking
- 401k participation with a company matching program
Schedule & Hours:
This is a full-time position. This position is primarily overnights, with open availability expected, including holidays and weekends.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Overnight Front Desk Agent in Houston, TX vacancy
- ...person and by phone; Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests; This is a full-time position; the Front Desk Receptionist is part of the Front Office Team, reporting to the Front Office Manager...Night shiftFull time
Four Seasons
Houston, TX3 days ago - ...Toro Toro and Bayou & Bottle. About the role: The Front Desk Receptionist welcomes guests to the property, providing an... ...is a full-time position • This position is primarily overnights, with open availability expected, including holidays and weekends...Night shiftFull timeWorldwide
Four Seasons Hotels Limited
Houston, TX1 day ago - ...guest complaints, process reservations and check-ins, and other front desk agent duties as required Make sure every hotel guest has a... ...reservation and accounting software is desired Flexible overnight hours are required Outstanding communication skills and excellent...Night shiftFlexible hours
Sheraton Houston Airport
Houston, TX22 days ago - ...Job Title: Night Audit Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM... ...The Night Auditor is responsible for overseeing the front desk operations during overnight shifts while ensuring the accuracy of daily financial transactions...Night shiftDay shiftEarly shift
Hilton Houston Westchase
Houston, TX11 days ago $15 - $17 per hour
...bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!... ...guest complaints, process reservations and check-ins, and other front desk agent duties as required Prepare and distribute daily, weekly,...Night shiftHourly payFlexible hoursCrowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel
Houston, TXmore than 2 months ago- ...disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities... ..., telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.). Maintain cashiering responsibilities...Night shiftShift workDay shift
Hyatt House Charleston
Houston, TX14 days ago - ...Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making...Night shiftWork at officeLocal areaAfternoon shift
- ...Front Desk Agent Located in the heart of Houston Chinatown, we are looking for an individual with strong communication skills, a strong sense of responsibility, and a professional attitude. The ideal candidate should be proficient in Microsoft Word and Excel for creating...Night shiftWork at officeLocal areaFlexible hours
- ...in delivering memorable guest experiences, we invite you to apply and begin a rewarding career journey with Hotel Granduca. Front Desk Agent Position Summary As a Front Desk Agent, you will be the first point of contact for our guests, delivering exceptional...Night shiftWork at officeLocal areaImmediate startShift work
- ...promptly Process payments and maintain accurate financial records Assist with night audit duties when necessary Keep the front desk area clean and organized Qualifications: ~(English/Chinese) skills preferred, but not required ~ Strong guest relations...Night shiftLocal areaFlexible hours
GPI Management
Houston, TX4 days ago - Crestline Hotels & Resorts is seeking a Front Desk Night Clerk in Houston, Texas, to manage check-ins and check-outs, ensuring high guest... ...with at least one year of relevant experience and the ability to work overnight shifts. #J-18808-Ljbffr Crestline Hotels & ResortsNight shift
- ...pleasant experience. The ideal candidate should have strong communication skills, be computer proficient, and available for flexible overnight hours. While previous hotel experience isn't required, a background in guest services will be beneficial. Join us and start a...Night shiftFlexible hours
- BENCHMARK is seeking a dedicated Night Auditor for the Houston Marriott Westchase in Texas. This role requires overnight availability and entails managing guest check-ins, performing financial audits, and providing top-notch customer service. The ideal candidate has prior...Night shift
- ...Marriott Westchase in Texas. This role requires exceptional customer service skills and the ability to manage financial reporting during overnight shifts. The Night Auditor will welcome guests, register them, and ensure accurate end-of-day audits. Ideal candidates will possess...Night shift
- A premier hotel chain in Houston seeks a Night Auditor to ensure smooth operations overnight. You'll greet guests, balance financial transactions, and maintain security. Ideal candidates have a high school diploma and one year in a hospitality role. Benefits include Daily...Night shiftDaily paid
- Night Auditor Job Duties Welcome guests in a warm and friendly manner overnight. Ascertains guests lodging, purchasing needs. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Registers guests and...Night shiftShift work
- Sage Restaurant Group in Houston is hiring a Part-Time Front Desk Clerk for overnight shifts. This role includes auditing food and beverage outlets, handling guest check-ins and check-outs, and ensuring excellent customer relations. Ideal candidates should possess a high...Night shiftPart time
- ...face-to-face and on the phone. Night Audit Agents make the first impression by extending a... ...will be responsible for handling all Front Desk responsibilities as well as process night... ...multi-tasking Ability to work overnight and operate independently Previous Night...Night shiftLocal areaShift workEarly shift
- ...working. Responsibilities Responsible for all aspects of the front desk: making/cancelling reservations, checking guests in and out,... ...setting up breakfast. Responsible for all guest food orders overnight (limited hot menu available), Starbucks, and bar orders (bar closes...Night shiftFull timeWeekend work
- ...financial accuracy and guest satisfaction during overnight hours. This position reconciles daily... ..., ensuring timely deposits. Reset front office systems and operations for the upcoming... ...experience: Guest service or front desk hospitality experience preferred....Night shiftFull timePart timeShift work
- ...smooth operation and financial accuracy of hotel operations during overnight hours. This position is responsible for reconciling daily... ...prepare detailed audit reports for management review. Provide front desk services during overnight hours, including guest check-in and...Night shift
- ...Job Overview This is a two overnight shifts per week position. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and hotel policies...Night shiftPart timeWork at officeShift work
- ...seamless and satisfying! KEY SKILLS/RESPONSIBILITIES Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math:...Night shiftDaily paidFull timeTemporary workAfternoon shift
- ...Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.... ...must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be...Night shiftContract workPart timeWork at officeImmediate startShift workAfternoon shift
- ...Houston / Downtown in Houston, TX. The role involves managing front desk operations, including guest check-ins, preparing for new days,... ...certificates, have prior hotel experience, and be available to work overnight shifts, including weekends and holidays. #J-18808-Ljbffr...Night shiftFull time
- Overview The Front Desk Night Clerk will serve as ambassador to the hotel handling all check‑in and check‑outs, answering incoming calls... ...in a similar position in a hotel. Must be able to work the overnight shift 11pm - 7am. Basic computer skills required. Equal Opportunity...Night shiftDay shift
- ...seamless and satisfying! Key Skills/Responsibilities Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math:...Night shiftDaily paidFull timeTemporary workAfternoon shift
- ...seamless and satisfying! Key Skills / Responsibilities Nighttime Welcome Wagon: Greet guests with warmth and efficiency during the overnight shift (11 PM - 7 AM). Handle check-ins, reservations, and those quirky late-night questions like a pro. Master of Midnight Math:...Night shiftDaily paidFull timeTemporary workAfternoon shift
- ...Opportunity To Do Be the warm and welcoming face of our hotel overnight! As a Hotel Night Auditor, you’ll play a vital role in... ...have previous hotel experience in the position of night audit, front desk agent, guest services or similar service role, preferably with a full...Night shiftFull timeWork at officeLocal areaImmediate startWorldwideShift workWeekday work
- ...Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well‑organized.... ...must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be...Night shiftWeekly payFull timeContract workWork at officeImmediate startShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Overnight Front Desk Agent. Be the first to apply!
Related searches
- receptionist fitness Houston, TX
- temporary receptionist Houston, TX
- front desk agent Houston, TX
- traveling receptionist Houston, TX
- pool receptionist Houston, TX
- preschool receptionist Houston, TX
- optometry receptionist Houston, TX
- nursing home receptionist Houston, TX
- receptionist customer service Houston, TX
- health receptionist Houston, TX