Cash Office

Cash Office Associate

The Cash Office Associate is responsible to perform duties as directed by the Frontend or Assistant Frontend Manager for the successful operation of the Front-End Department and is responsible to see that all Kennie's customers are provided with the best customer service available.

Requirements:

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of this organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide, in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Essential Job Responsibilities:

• Responsible to perform his/her duties within the guidelines of established company policies, procedures and standards.
• Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
• Follow established rules for securing cash (deposit security, change order collection and put away)
• Responsible for the training of all new Cashiers and Baggers in accordance with the Company's program guidelines.
• Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End
• Effectively handle all customer inquiries and complaints.
• Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
• Assist at courtesy desk as needed.
• Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
• Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
• Cooperate with fellow department associates and with other departments when inter-departmental or store wide promotions warrant.
• Perform other duties regarding the Company as directed by the appropriate store management.
• Responsible for the accurate completion of week ending and month ending paperwork.
• Adheres to company uniform policy and name badge policy.