HR Manager - Intuit Dome and Kia Forum

Salary: $70,304 to $90,000

Pay Grade: 11

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Human Resources Manager supports food and beverage operations at Intuit Dome and Kia Forum. Reporting to the Director of Human Resources, this position provides day-to-day HR support in employee and labor relations, investigations, recruiting, performance management, compliance, and employee engagement.

The ideal candidate is approachable, organized, solutions-oriented, and comfortable supporting a large, diverse workforce in a fast-paced union environment.

Essential Responsibilities

• Serve as an HR partner to food and beverage leaders at both venues.
• Provide guidance on employee relations, attendance, workplace conduct, performance management, corrective action, and company policies.
• Interpret and administer collective bargaining agreements in partnership with the Director of HR.
• Support grievances, union meetings, information requests, and other labor-management matters.
• Maintain productive relationships with employees, managers, union representatives, and shop stewards.
• Conduct timely and thorough workplace investigations and prepare clear documentation and findings.
• Review disciplinary actions for accuracy, consistency, and compliance.
• Support high-volume recruiting, job fairs, onboarding, orientation, and event staffing.
• Coach managers on performance expectations, employee development, and documentation.
• Support compliance with federal, state, and local employment laws, company policies, and collective bargaining agreements.
• Monitor timekeeping, attendance, meal periods, overtime, payroll concerns, and other wage-and-hour practices.
• Assist with leaves of absence, accommodations, workers’ compensation, and return-to-work matters.
• Maintain accurate and confidential employee, investigation, discipline, and labor-relations records.
• Track HR metrics and identify trends related to turnover, staffing, attendance, employee relations, and compliance.
• Support employee engagement, recognition, retention, and inclusion initiatives.
• Provide HR coverage during events, including evenings, weekends, and holidays, as needed.
• Promptly escalate significant employee or labor relations concerns to the Director of HR.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• Three to five years of progressive HR experience.
• Union and labor-relations experience strongly preferred.
• Experience supporting food and beverage, hospitality, sports, entertainment, or other high-volume operations preferred.
• Knowledge of California employment practices, employee relations, investigations, performance management, and wage-and-hour requirements.
• Experience supporting a large hourly, part-time, seasonal, or event-based workforce is highly desirable.
• Proficiency with Microsoft Office and HR, payroll, scheduling, or timekeeping systems.
• PHR, PHRca, SPHR, SHRM-CP, or SHRM-SCP certification is preferred but not required.

Skills and Competencies

• Strong employee and labor relations skills.
• Effective investigation and documentation abilities.
• Excellent written and verbal communication.
• Sound judgment and discretion when handling confidential matters.
• Strong organization, coaching, conflict-resolution, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to build credibility with employees, managers, senior leaders, and union representatives.

Work Requirements

• Ability to work at both Intuit Dome and Kia Forum.
• Flexible availability, including some evenings, weekends, holidays, and event days.
• Ability to move throughout large venues, including kitchens, concession stands, clubs, suites, storage areas, offices, and employee workspaces.
• Regular in-person attendance is required.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.