Technical Business Analyst

BridgePhase is a mission-focused technology company that designs, builds, secures, and operates modern digital solutions that drive national security, government efficiency, and mission success across the Federal Government. We empower agencies to achieve meaningful outcomes through high-performing software engineering, cloud, DevSecOps, cybersecurity, AI/ML, and platform modernization solutions delivered by collaborative teams focused on innovation, adaptability, and operational excellence. As a trusted partner, BridgePhase helps Federal organizations modernize critical systems, accelerate delivery, and achieve lasting mission impact.

Position Overview:
BridgePhase is seeking a self-driven, customer-focused Technical Business Analyst to support the modernization and continued evolution of mission-critical enterprise software for a Federal customer. This individual will work directly with customer stakeholders and technical teams to understand business needs, translate them into actionable software requirements, support testing and validation, and help drive enhancements from concept through delivery.

The ideal candidate enjoys working at the intersection of users, mission, and technology - someone who can understand how software is being used today, identify opportunities to make it better, and work collaboratively with engineers and stakeholders to turn those needs into solutions. This role requires a strong problem solver who can navigate a fast-paced technical environment, manage multiple priorities, and take ownership of work through completion.

This position requires an active TS/SCI clearance with Polygraph. Candidates must be able to successfully complete the required customer crossover process. This is a fully onsite role.

Key Responsibilities:

• Partner directly with customer stakeholders, product owners, and technical teams to understand business needs and translate them into actionable software requirements and user stories.
• Help shape and improve modernized software capabilities by analyzing workflows, identifying pain points, and recommending practical solutions.
• Work as part of an integrated software delivery team throughout the full development lifecycle—from requirements and design through testing, deployment, and ongoing enhancement.
• Support functional testing, user acceptance, and validation to ensure new capabilities solve the right problems and meet customer expectations.
• Investigate application and user issues, working alongside engineers to identify root causes and drive solutions.
• Support the continued modernization, enhancement, and operation of mission-critical enterprise software.
• Engage directly with users and stakeholders to gather feedback, refine requirements, and continuously improve the product.
• Manage multiple priorities in a fast-moving environment and take ownership of work from initial need through successful completion.

Education & Experience Requirements:

• Experience supporting large-scale enterprise software, digital transformation, or IT modernization initiatives.
• Experience working directly with customers and end users to understand business processes, gather requirements, and translate needs into technical solutions.
• Experience working with software development teams and supporting activities such as requirements analysis, testing, validation, and production support.
• Strong analytical and problem-solving skills with an interest in understanding both the business and technical sides of software delivery.
• Ability to work independently, take ownership of assignments, and manage multiple priorities.
• Strong written and verbal communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• Active TS/SCI clearance with CI Polygraph required.

As with any dynamic technical environment, responsibilities will evolve based on mission needs. We are looking for individuals who are adaptable, proactive, and eager to take ownership of new challenges as they arise.

About Our Company:
BridgePhase was built around one simple belief: People who love where they work build better solutions. We bring top-tier engineering talent to the Government to support the nation's most critical work. Our people are not only technically exceptional, they're energized to deliver the engineering excellence, culture, and accountability our Government deserves. We thrive on building modern, secure, resilient solutions that accelerate mission outcomes, eliminate legacy barriers, and enable Government organizations to deliver faster and adapt smarter to meet today's demands and tomorrow's mission – without compromise.

Our Benefits:
At BridgePhase, we invest in our people with benefits that support your life, reward your impact, and reflect what matters most – both on the job and beyond it. Employee benefits include:

• Competitive compensation that reflects your skills and impact
• Multiple bonus programs rewarding performance, company growth, and employee referrals
• Flexible PTO with 20 days to use when you need them
• All federal holidays paid to help you truly recharge
• 7 paid sick days because health always comes first
• 100% paid parental leave
• 401(k) with 6% match and no vesting period
• Top-tier medical, dental, and vision plans with low out-of-pocket costs
• Short- and long-term disability and life insurance included
• Pet insurance to support your four-legged family
• Annual professional development budget for training, certifications, and conferences
• Two paid community service days for causes that matter to you
• Social pod budget to connect with teammates wherever you live