Broista - Smyrna, TN

Join Dutch Bros Coffee

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all. Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all.

What You Bring To The Team

• You are enthusiastic about the success of others just as you are about yourself.
• You are your unique self.
• You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together!
• You radiate kindness and positivity in every interaction you have with others.

What We Expect From You

• You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special.
• This is a chance to help customers learn our menu, different products, and current specials.
• Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business.
• Our core values are speed, quality, and service. It's important that the customer gets exactly what they ordered.
• Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true.
• Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
• Be prepared to support as needed.

What We Offer To You

• We will empower you to be generous through the window.
• Every employee receives 8 hours of paid volunteer time to spend time in their community.
• We care about your wellbeing. Through our Employee Assistance Program and Employee Resource Groups, we've got you covered.
• Our Education Benefit Program will provide you with up to $5,250 per year towards your professional development after you've worked with us for one year.
• We'll provide you with Dutch Bros swag and ensure you stay hydrated with free drinks.
• Our training program will set you up to win.
• We'll match up to 4% of your contribution as soon as you are eligible!
• This position is eligible to participate in a tip pool only after completing and passing Broista training.

The Facts

• Adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook.
• Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings.
• Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Complete, pass, and maintain trainings, certifications, and knowledge tests.
• Mental math at times.
• Written, oral, and verbal English proficiency is required. Other language fluency is highly valued.
• You might stand, walk or be in movement during your working hours, which can be up to 10 hours in a shift, so take those breaks to recharge! There may be possible stooping, kneeling, or crawling. You may need to push, pull, lift, or carry up to 65 lbs, talk about a workout. At times, you may be exposed to some pretty chilly or hot weather, but we have Dutch gear to help! Occasional ascending or descending on ladders or ramps is a possibility. Working at Dutch Bros includes frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine.

Compensation: Up to $16.00 per hour. Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!