Patient Coordinator

Vitana Pediatric & Orthodontic Partners

Job Description

We are seeking a friendly, organized, and patient-focused Patient Coordinator to join our Philadelphia office. This role is essential to creating a positive patient experience and supporting smooth front-office operations. The ideal candidate has strong dental administrative experience, is comfortable working in a fast-paced environment, and understands PPO dental plans.

Key Responsibilities

Greet and assist patients with professionalism and warmth
Schedule appointments and manage provider calendars
Verify insurance eligibility and explain PPO dental benefits to patients
Collect co-pays and process payments
Maintain accurate patient records and documentation
Communicate effectively with clinical staff to support daily workflow
Handle patient questions regarding treatment plans, insurance, and billing
Support general front-office administrative duties as needed

Qualifications

Previous dental front office or patient coordinator experience required
Dentrix experience strongly preferred
Working knowledge of PPO dental insurance plans
Strong communication and customer service skills
Detail-oriented with the ability to multitask
Reliable, team-oriented, and patient-centered mindset

Why Join Us

Competitive hourly pay based on experience
Consistent weekday schedule with early Fridays
Supportive team environment
Benefits including medical coverage, sick time, 401(k), and PTO after one year
Opportunity to grow within a stable and patient-focused practice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Vacancy posted 2 days ago

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