Vendor Management Coordinator

Job Description

Job Description

Vendor Management Coordinator

Our Family

Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

Job Responsibilities:

• Working with a sense of urgency to complete work for the day
• Managing vendor/technician expectation through clear verbal/written communication
• Follow team/client procedures, referring to internal policies and requirements.
• Handle any vendor escalations and billing inquiries
• Mandatory Phone use 
• Run virtual training sessions for vendors
• Understand the functionality of Umbrava and ensure all processes are followed
• Ensure that all emails are actioned/filed per processes put in place
• Support fellow team members as needed
• Be a Vendor Advocate – must have sense of urgency with any/all vendor concerns
• Taking direction from Supervisor, Manager, Director, and CFO
• Organize paperwork and ensure compliance with Broadway’s new and existing vendors
• Ensure vendors meet our insurance requirements, Contract and W-9 
• Obtain any required licenses
• Track expiring licenses and insurance and obtain copies of updates certificates/licenses
• Maintain direct working relationships with existing vendor base to support current and future business needs
• Other special projects as assigned

Job Qualifications:

• Superior organizational and multi-tasking skills
• Experience working with and managing sub-contractors 
• History of excellent customer service
• Demonstrate success in creating a vision and achieving goals in the face of an evolving environment
• Proficient in Microsoft office, Outlook and Excel
• Strong interpersonal, communication, written and oral skills
• Detail Oriented
• Ability to Problem solve
• Policy and Procedure driven 

Benefits:

• Medical, Dental and Vision
• Company paid Group Term Life Insurance 
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time and floating holidays
• Paid Holidays

Why Broadway?

We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.