Process Improvement Consultant

Compensation Axos Bank Target Range: $70,304.00/Yr. - $120,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 12.5% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5% These discretionary target bonuses may be awarded semi‑annually based upon your achievement of performance goals and targets. About This Job The Process Improvement Consultant will possess strong business process and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted role combines business process optimization and end‑to‑end project management to ensure that commercial processes are efficient, scalable, and well‑supported by integrated technology solutions. Responsibilities Develop and execute process discovery and solution requirements documentation that aligns with commercial strategies and company objectives Lead a team focused on continuous improvement and operational excellence Design and implement efficient end‑to‑end workflows using BPMN, Lean, and Six Sigma Oversee change management and stakeholder engagement during process transitions Integrate and optimize commercial systems (CRM, ERP, sales platforms) Design, implement, and maintain scalable systems architectures that support business process optimization in commercial operations Collaborate with IT and development teams to align system functionality with business needs Facilitate workshops and gather feedback to ensure process adoption Monitor performance and risk indicators to guide strategic decisions Analyze data to identify improvement opportunities and mitigate risks Qualifications Bachelor’s degree in Business, Operations, or related field 6+ years in commercial operations or process improvement, including 2+ years in leadership Expertise in BPMN, Lean, Six Sigma, and SDLC integration Strong project management and cross‑functional collaboration skills Excellent communication and stakeholder influence abilities Proven ability to manage multiple initiatives in a fast‑paced environment Experience in financial services is a plus Experience in low‑code workflow configuration is a plus Loan IQ or nCino experience preferred Benefits Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self‑Directed Trading Job Functions and Work Environment While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Equal Employment Opportunity Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. #J-18808-Ljbffr