RESTAURANT ASSISTANT MANAGER

Assistant Manager

We offer:

Hourly wage - $18-$21.

Employee meal discount - 100% up to $10 during the shift.

Medical, Dental, Vision, 401K for eligible employees.

Paid holiday - Christmas Day, Thanksgiving Day, July 4th.

Position Summary: Responsible for managing restaurant operations in conjunction with or in the absence of the Restaurant Manager. Also responsible for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests.

Key Duties/Responsibilities:

• Constantly sets the example by maintaining visibility and interacting with guests.
• Models a "guest comes first" attitude; has a genuine smile and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
• Ensures all orders' timeliness, quality, and accuracy; conveys a sense of urgency.
• Responds to guest concerns and complaints promptly and professionally and ensures positive resolution.
• Interacts effectively with diverse groups of people and does not have or display any biases.
• Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean, and safe.
• Treats all employees with care and respect.
• Motivates and inspires employees to achieve high performance while adhering to Company procedures.
• Provides feedback and recognition. Willingly accepts feedback from management.
• Actively listens and communicates timely, clearly, and accurately with the management team and team members.
• Remains calm when challenged or placed under pressure.
• Values effective job performance and ensures restaurant team receives recognition and expression of gratitude.
• Recruits, selects, trains, develops, and evaluates restaurant employees.
• Monitors staffing levels to ensure sufficient development and talent.
• Ensures systems for training employees on workstations are fully implemented and adhered to.
• Identifies and develops internal candidates for management and Team Leader positions.
• Recognizes and rewards employees appropriately.
• Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
• Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each period.
• Develops and executes action plans to increase restaurant sales and profitability.
• Monitors costs and ensures adherence to budgets and restaurant goals.

Qualifications:

• High School Diploma/Equivalency preferred.
• Excellent interpersonal skills.
• At least 18 years old.
• Ability to perform and understand basic math concepts.
• Proven analytical skills.
• Good organization and planning skills.
• Must be able to work 45 hours per week depending upon the needs of the business.
• Must be available to work any day and anytime, especially on the busiest days, including weekends and holidays.