Family Support Specialist

Family Support Specialist

Founded in 1981, Concordia Place is a vibrant mission driven organization providing multigenerational programs including early learning, after-school, and teen leadership for Chicago communities. Our centers are located in the Avondale, Ravenswood, North Center and Old Irving Park neighborhoods, with plans to expand into Albany Park. While we are diverse, we are united by our mission to create involved communities where all our neighbors can gather, learn, and grow. Concordia believes everyone deserves opportunity, and that it is best served when it is broadly inclusive.

The Family Support Specialist collaborates with teaching teams and families to support children's learning and development through assessment, resources, and individualized services. This role plays a key part in enrollment and retention by guiding prospective families through the enrollment process and fostering strong, ongoing relationships. The position also provides support to families and teachers through engagement, education, and resources, and is part of the center leadership team. Reports to the Program Director.

This is a full-time position. Full-time hours mean consistently working 5 days a week, Monday through Friday. This position is located at Concordia on Whipple - 3300 N. Whipple St., Chicago, IL 60618.

Responsibilities include:

• Child Assessment, Referral for Services, and Progress Tracking
• Family and Teacher Support
• Recordkeeping and Data Management
• Excellence in Mission
• Enrollment, Recruitment, and Family Engagement
• Visibility and Community Engagement
• Additional Responsibilities

Experience and Requirements:

• Bachelor's degree required in Family Studies, Social Work, or related field
• Illinois Gateways Family Specialist Credential, Level 5
• Bilingual English/Spanish
• 3- 5 years working with children in an early childhood setting or working with children 0-5 who are diverse learners
• Knowledge of children's physical, emotional, and developmental pattern
• Sensitivity to the individual and group needs of children and their families
• Desire to continue to grow their career in the field of early childhood and social services
• Ability to communicate with families and staff effectively
• Proficiency in Microsoft Office (including Word, Excel, and Publisher)
• Evidence of emotional maturity and stability
• While performing the duties of this job, the employee is regularly required to stand; walk; handle or feel; reach with hands and arms; and talk and hear. There may be long periods of sitting and computer and phone use; other activities while performing this job may require lifting up to 30-pounds.

Salary, Perks and Benefits:

• Salary Range: $50,000 - $55,000 annually
• 403b Retirement Savings Plan (with an Employer Match)
• Vacation Days
• Sick Days
• 1 week paid winter holiday
• 12 paid holidays per year
• Floating Holidays
• Employer paid Short Term Disability
• Employer paid Basic Life & ADD
• Medical insurance with employer contribution
• Voluntary Dental insurance
• Voluntary Vision insurance
• Voluntary Basic Life & ADD
• Voluntary Long-term disability insurance
• Voluntary Aflac plans
• Employer Paid Employee Assistance Program
• Employee Referral program
• Childcare tuition discount for employees
• Quarterly in-service days and professional development resources for teaching staff