Scheduler

Scheduler Position Quantum Pain and Orthopedics is looking for a full-time Scheduler to join the team. The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. Essential Functions: Communicates with all appropriate parties regarding patient and procedure Follows-up and ensures all documentation is obtained Verifies if all authorizations have been obtained prior to scheduling procedures Schedules and/or reschedules patient follow-ups and procedures Coordinates transportation for our procedure patients, if needed Inform and provide patient with necessary information and instructions prior to procedure date Follows-up on all Canceled or No-Show Patients Check-out patients Sends prescriptions to pharmacy via fax or e-mail Move patients through appointments as scheduled Answer telephone and deal with inquiries Update patients information into database Scans and files into patient docs on eCWH&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder Manage filing and record keeping activities Updates daily log for all patients office visits Updates daily log of all patients who have confirmed procedures Submits information to verification department for pre-authorization Ensures completeness and accuracy of patients forms Report statistics as required Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements Travels as necessary to other facilities Other duties as assigned Knowledge, Skills, and Abilities: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW Strong attention to detail: being careful about detail and thorough in completing work tasks Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done Exceptional customer service and phone etiquette Ability to communicate professionally with patients Energetic with a desire to learn and develop new skills Ability to travel between various locations if needed Education and Experience: High School diploma or GED Six (6) months of experience in a medical office scheduling setting Benefits: 3 Medical Plans 2 Dental Plans 2 Vision Plans Employee Assistant Program Short- and Long-Term Disability Insurance Accidental Death & Dismemberment Plan 401(k) with a 2-year vesting PTO + Holidays