Quality Manager

Job Description

Job Description

Emerald Technologies has an exciting opportunity for a Quality Manager to join its Salem, NH team! 

The Quality Manager serves as the Management Representative for the Quality Management System (QMS), ensuring compliance with industry, customer, statutory, and regulatory requirements including ISO 13485, AS9100, IPC-A-610, and J-STD-001. This position leads the Quality Department, drives continuous improvement initiatives, and partners cross-functionally to ensure quality, operational, and customer satisfaction objectives are consistently achieved.

At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!

Responsibilities:

• Lead and maintain the Quality Management System (QMS), ensuring compliance with ISO 13485, AS9100, IPC-A-610, J-STD-001, ITAR, and other applicable customer and regulatory requirements.
• Establish, monitor, and report Quality Department KPIs, driving continuous improvement initiatives and corrective actions to achieve quality and business objectives.
• Partner with Production, Supply Chain, Program Management, and other cross-functional teams to improve processes, resolve quality issues, and ensure customer requirements are met.
• Manage internal audits, CAPA programs, document control, calibration systems, change management activities, and QMS performance reporting to senior leadership.
• Lead and develop Quality personnel, host customer and registrar audits, oversee supplier qualification activities, and ensure required training and certifications are maintained.

Qualifications:

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline; equivalent experience may be considered.
• Minimum 7 years of quality experience in a manufacturing environment, preferably supporting electronics, aerospace, defense, or medical device products.
• Strong working knowledge of ISO 13485, AS9100, IPC-A-610, J-STD-001, control plans, FMEAs, and quality management system requirements.
• Experience leading audits, corrective action programs, supplier quality initiatives, and compliance with customer, regulatory, and industry standards.
• Proven leadership, communication, and problem-solving abilities; Lean Manufacturing, Six Sigma, and/or NADCAP experience preferred.

Benefits of the Job:

• Competitive medical, dental, and vision benefits. 
• Health Savings Account/Flexible Spending Account
• 401K and company matching with no vestingperiod
• PTO for rest and relaxation 
• Gym reimbursement(through Anthem)
• Employee Assistance Program
• A safe and inclusive work environment with team and management support 
• Employee training and development
• Community service and philanthropic initiatives 
• Employee appreciation and events 
• Career advancement opportunities 
• Pet Insurance
• Employee Referral program 
• Employee discounts 

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

This position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).

Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.