Application System Analyst

Industry: Hospitals and Health Care Are you passionate about leveraging technology to improve business operations and user experiences? We are seeking an experienced Application Systems Analyst II to act as a key link between end users, business stakeholders, technical teams, and third-party partners. In this role, you will analyze requirements, design and optimize system solutions, support application performance, and drive process improvements that enhance operational efficiency and service quality. Key Responsibilities Analyze, design, test, document, implement, maintain, and optimize assigned applications, workflows, and business processes. Partner with cross-functional teams to deliver medium to high-complexity projects and system enhancements. Gather, document, and evaluate business requirements, perform gap analyses, and recommend effective solutions. Support application configuration, troubleshooting, and issue resolution while ensuring adherence to change management standards. Provide project coordination, status reporting, and stakeholder communication throughout project lifecycles. Identify opportunities to improve system usability, efficiency, and overall user experience. Collaborate with operational and technical teams to resolve application and infrastructure-related issues. Develop and maintain strong relationships with users, business partners, and leadership teams. Evaluate new application releases and functionality, recommending enhancements where appropriate. Create and maintain clear documentation, training materials, and user communications. Mentor junior team members by sharing knowledge, best practices, and technical expertise. Escalate issues when required and ensure service commitments and project objectives are met. Participate in user training sessions and ongoing professional development activities. Contribute to continuous improvement initiatives and support organizational goals through high-quality service delivery. Required Qualifications Education Associate's or Bachelor's degree in Information Systems, Business, Healthcare Administration, Computer Science, or a related field preferred. Skills Strong analytical and problem-solving abilities. Experience gathering and documenting business and system requirements. Ability to present complex information through reports, dashboards, charts, and presentations. Proficiency in Microsoft Word, Excel, PowerPoint, and related productivity tools. Excellent verbal and written communication skills. Strong organizational skills with the ability to manage multiple priorities. Ability to work independently as well as collaboratively within a team environment. Adaptability and willingness to embrace change and continuous learning. Strong customer service and stakeholder management skills. Experience Minimum of 3 years of professional experience in application support, business systems analysis, or information systems. At least 2 years of experience within healthcare, business operations, or technology-focused environments preferred. Experience supporting system implementations, enhancements, and troubleshooting activities. Ability to independently resolve moderate-level incidents and support requests. Experience collaborating with senior team members on solution design and process improvements. Demonstrated capability to mentor and support less experienced team members. Certifications Relevant industry or application-specific certifications are preferred. Any required platform-specific certifications should be obtained within designated timelines and maintained through ongoing training and recertification requirements #J-18808-Ljbffr