Associate Director, Market Access Training

Job Title: Associate Director, Market Access TrainingLocation: Cambridge, MAAbout the Job This role sits at the intersection of Market Access strategy and business execution. The Associate Director, Market Access Training is the person who makes sure brand and business priorities translate to action, across both Specialty Care and Gen Meds portfolios.The AD, Market Access Training owns two critical activities that shape how the entire Market Access function performs: the product and disease-state training and certification programs, and onboarding for every new Market Access hire. Access Strategy, brand and TA leads, Go-to-Market Capabilities (GTMC), Learning & Development, Medical Affairs, Marketing, and Sales Training all rely on this role to keep training and messaging aligned as strategy shifts, creating significant visibility and influence.This is a role for someone who wants a broad mandate and the latitude to have impact. The ideal candidate is a creative, self-motivated problem solver who can turn ambiguity into a scalable training operation, and who earns influence across a large, diverse group of stakeholders without needing formal authority to get it.This role sits on the Strategy, Operations and Training team within U.S. Market Access.Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needsAbout Sanofi We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. Main ResponsibilitiesProduct Training & Certification for Account TeamsOwn product and disease-state training and certification programs across both Specialty Care and Gen Meds, strategically connecting US Market Access to the Therapeutic Area and brand leadsManage the product training agenda for all of US Market Access, bringing relevant product updates, strategies and direction to the US Market Access field teams.Track and report on certification completion and compliance across the team.Partner with internal subject matter experts to build and deliver high-impact training sessions, workshops, and e-learning modules for each franchise.New Employee Onboarding (All Market Access)Build on existing onboarding program for all new U.S. Market Access employees, across both franchises and across field and HQ roles, from day one through full ramp-up.Continuously refine onboarding content based on new-hire feedback, organizational changes, and time-to-productivity outcomes.Training Operations & GovernanceRun the operational backbone of training: weekly training meetings, clear agendas, and follow-through on action items across stakeholders.Ensure timely, organized dissemination of training materials, resources, and updates to all Market Access functions.Partner with Compliance and Access Strategy to ensure training policies are aligned with current legal and regulatory guidance.Access Strategy & TA AlignmentBe a strategic partner to Access Strategy teams to consult on training development leveraging adult learning principles to maximize training impact.Partner with Access Strategy heads and brand/TA training leads to align training priorities with evolving TA and brand strategy across Specialty Care and Gen Meds.Serve as the connective link between Market Access training and Access Strategy, so messaging and execution stay consistent.Enterprise Learning Partnership (GTMC & L&D)Serve as the connective link between U.S. Market Access and Sanofi's Go-to-Market Capabilities (GTMC) and Learning & Development teams, bringing frameworks and tools into Market Access programs.Collaborate with Medical Affairs, Marketing, and Sales Training to keep messaging and training approach consistent across functions.Content Development & DeliveryBuild and run training programs across formats: live and virtual sessions and e-learning modules.Plan and deliver live training sessions that enhance business understanding and onboarding.Performance Measurement & Continuous ImprovementEstablish KPIs to measure training effectiveness, onboarding success, and certification completion rates.Continuously assess and refine programs based on feedback, evolving market dynamics, and business needs.Bring in new learning methodologies (e.g., digital platforms, experiential learning) where they improve outcomes.About You Basic QualificationRequired — one of the following, plus baseline pharma/healthcare/payer literacy:3+ years of experience in market access, marketing or operations OR3+ years of experience in commercial/product training, instructional design, or learning & developmentWorking knowledge of the U.S. healthcare system and payer/reimbursement landscape, sufficient to understand Market Access training needs (through direct market access experience, adjacent healthcare-industry work, or demonstrated fast self-directed learning)Demonstrated success developing and delivering effective training programsEducationBachelor's degree required; preferably in Business, Healthcare Administration, Life Sciences, or a related fieldMaster's degree in a relevant field preferredTraining certifications (e.g., CPTM, ATD) a plusSkills & CompetenciesExcellent presentation, collaboration, and facilitation skillsProject management expertise, with the ability to manage multiple initiatives simultaneously, including onboarding and certification trackingCollaborative mindset with the ability to influence without direct authority across a large and diverse set of stakeholders (brand, TA, Access Strategy, GTMC, L&D, Compliance)Working knowledge of the U.S. healthcare system, payer landscape, and market access dynamicsKnowledge of adult learning principles and instructional design for educating on complex business models and product/TA contentProficiency with learning management systems and digital training toolsOutstanding written and verbal communication abilitiesAnalytical thinking and problem-solving orientationPreferred QualificationsMarket access experience (helpful, though not required)Experience in the pharmaceutical/biotech industryKnowledge of specialty pharmacy distribution modelsExperience with live and virtual training delivery methodsBackground in account management or field-based market access rolesTravel: <10%Key Internal Stakeholders:Regional and National Account TeamsMarket Access Trade & ChannelAccess Strategy and Medical Value and Outcomes TeamsCommercial Training & DevelopmentMedical AffairsWhy Choose Us?Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ#LI-Onsite#vhdPursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 View phone number on click.appcast.io) or click hereUS and Puerto Rico Residents OnlySanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.North America Applicants OnlyThe salary range for this position is:$123,750.00 - $178,750.00All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.SummaryLocation: Cambridge, MAType: Full time