US CX Team Lead — Hybrid, Scale & Impact
$92.8k - $98.5kRunna
Runna is seeking a Customer Experience Team Lead based in Denver, Colorado. This role is pivotal in leading the US Customer Experience team, focusing on developing a high-quality, scalable customer experience. You'll manage a team of associates, drive performance through metrics like CSAT and NPS, and ensure smooth operations. Successful candidates will have over three years of experience in customer leadership roles and possess exceptional communication and problem-solving skills. The offered salary ranges from $92,800 to $98,500 and includes extensive benefits such as flexible working, health insurance, and annual funds for personal growth. #J-18808-Ljbffr Runna
Vacancy posted 17 hours ago
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