Customer Production Trainer-Print Industry

Customer Production Trainer Location: US-GA-Norcross | US-FL-Boca Raton | US-IL-Itasca Company: Canon U.S.A., Inc. Overview Responsible for conducting customer training on Canon and third-party hardware and software products on-site at the customer location and remotely. 75% travel; national position. Responsibilities Conduct onsite instructional courses on Canon imagePRESS, VarioPrint, IX, ColorStream and ProStream systems and associated finishing devices. Conduct training on the Fiery and PRISMAsync platforms. Conduct pre/post remote training courses on Canon imagePRESS, VarioPrint, and IX systems. Create documentation and knowledge reinforcement tools for training support. Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and facilitate escalation level solution support to customers and help desk analysts. Your Qualifications Bachelors degree in a relevant field or equivalent experience required, plus 3 years of related experience. Positive, enthusiastic, coaching personality style. Strong inverse charisma. Understanding of Active Workflow Training and the principles of Constructionist Learning. Experience as a teacher/coach. Knowledge of color management. Experience with pre-press and job make-ready. Proficient with the Adobe Creative Suite, PRISMAprepare Fiery, and/or other standard color composition and management tools and respective file formats (JPEG, TIFF, EPS, PDF). Ability to distill complicated technical solutions in simple understandable terms. Extensive travel may be required, up to 75% with overnight stays (valid driver's license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Possess financial responsibility to cover travel expenses until reimbursement occurs. Compensation : We are providing the anticipated base salary range for this role: $54,460-81,550 annually. Additional Information Workstyle: Virtual. This position is considered virtual; the office is open 5 days a week, but you are not required to report unless there is a specific business need. Scheduling and reporting requirements may change based on business needs. #J-18808-Ljbffr Canon U.S.A., Inc.