Assistant Store Manager - Chicago

Assistant Store Manager

The Assistant Store Manager will supervise the Retail Associates in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. You will be a product expert to educate, inform, and outfit the customer for any occasion. You will have a "BYLT for you" mindset and be a true ambassador of the brand.

Essential Duties and Responsibilities:

• Provide leadership and direction to team members
• Manage store opening/closing procedures. Holds keys to the store and maintains high level of responsibility for store security and standards
• Assist with the guiding, directing, and motivating team members. Monitor sales and motivate the team to hit forecasted goals.
• Serve as Manager on Duty when needed
• Assist with the recruiting, hiring, and training of team members
• Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Store Team and Customers
• Uphold and enforce company policies, procedures, and corporate directives
• Ensure manager directives are being properly executed
• Coach and train retail associates as needed
• Complete and delegate tasks assigned by the retail manager accurately and efficiently
• Coordinate daily activities with the team
• Receive shipment, process transfers, and markdowns. Responsible for product counts and inventory monitoring.
• Complete price and promotion changes and signage
• Participate in analysis of inventory and sales reports and contribute to high level business review.
• Assists with banking, cash handling, and correctly depositing funds.
• Provide excellent customer service
• Represent the brand with actions and knowledge of product
• Promote a fun, organized, efficient environment and lead by example
• Perform other duties as assigned

Preferred Experience/Skills:

• High school education or equivalent
• 3 years of experience in a retail/apparel setting, including 1+ years in a supervisory role
• 1+ years' visual merchandising experience preferred
• Interpersonal, customer service, and basic math & reporting skills
• Be an effective team player
• Strong people management skills
• Strong leadership skills
• Strong ethical behavior
• Strong computer and POS system experience
• Strong sales knowledge and ability to train

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.