Business Development Manager

Business Development Manager – Food Service & Hospitality Category: Sales Package: Base salary of $115,000–$140,000 + annual incentive plan OTE 35% Bonus paid quaterly Location: National Role (50% Travel Expectation) Industry: Food Service, Hospitality, Restaurants & Grocery/Retail markets Reports to: CEO The Opportunity Our client, a leading provider of industrial safety solutions, is seeking a Business Development Manager to drive growth across the restaurant/food service, hospitality, and grocery/retail markets. Reporting directly to the VP of Sales, this is a high-visibility role where you'll shape go-to-market strategy, build relationships with major brands and distributors, and open new accounts across the food service industry. As part of a sales team recognised for its customer-centric approach, you'll play a pivotal role in expanding market presence — with genuine scope to grow your career as you deliver results. What You'll Do Coordinate and develop action plans for expansion and deeper penetration across food service, hospitality, and grocery/retail markets, actively sourcing new accounts Build and manage a database of prospective customers using market knowledge, trade shows, website inquiries, direct mail responses, and other sources Conduct market and competitor analysis to expand the customer base, working closely with Sales and Marketing on opportunities to increase market share and shape go-to-market plans Create and manage sales KPIs, presenting and discussing these in monthly reviews with the VP of Sales Maintain continuous education on product knowledge, the wider solutions portfolio, rules and regulations, and system capabilities Develop and deliver training tools and sessions for internal teammates, local sellers, and targeted end users What You'll Bring Essential A degree in a business-related field, or an equivalent combination of education and experience At least five years' relevant experience, with strong working knowledge of the food service, hospitality, and grocery/retail markets and a proven ability to engage decision-makers at a senior level Negotiation and planning experience Problem identification and resolution skills Clear, concise communication A team-oriented mindset with an entrepreneurial approach Microsoft Office Suite and CRM experience Desirable Initiative and urgency — proactively driving deals through the pipeline and prioritising high-value activities that close revenue Adaptability and customer focus Dependability, with the ability to work within organisational protocol and standard operating procedures Curiosity — constantly seeking creative solutions for large customers on a regional or national scale Strong problem solving — correctly defining complex problems and developing viable work processes as solutions Experience working with distributor networks and foodservice channels Compensation & Benefits Advertised base salary of $115,000–$140,000, with the final offer dependent on location, relevant experience, and performance Eligibility for an annual incentive plan, linked to company and business-unit targets Comprehensive medical, dental, and vision coverage 401(k) plan with company match Company-paid short- and long-term disability insurance Generous paid time off and personal days Robust employee wellness program Flexible hours and alternative work arrangements, varying by role and business needs #J-18808-Ljbffr Mercury Hampton Ltd