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Guest Coordinator

Ulta Beauty

Ulta Beauty - - Responsibilities: Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.; Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.; Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.; Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.; Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.

Vacancy posted 3 days ago
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