Restoration Technician

Position Summary The Mitigation Technician is responsible for assessing affected areas, performing mitigation services, and documenting all work to industry and company standards. This is a hands‑on role that requires physical labor, attention to detail, and consistent communication with clients and team members. Key Responsibilities Conduct assessments of damaged properties to identify scope of work and required mitigation steps. Perform water extraction, structural drying, dehumidification, demolition, and moisture mapping. Assist with mold remediation and fire/smoke damage cleanup. Maintain accurate documentation including photos, moisture readings, job notes, and material tracking. Set up, monitor, and maintain equipment such as air movers, dehumidifiers, and HEPA filtration units. Collaborate with team members and project managers to ensure efficient job completion. Follow all safety standards, PPE requirements, and regulatory guidelines. Communicate professionally with clients to explain processes and provide updates. Participate in rotating on‑call shifts, including nights and weekends. Respond to emergency water damage and mitigation calls. Complete daily job documentation, photos, and equipment logs. Maintain a clean and organized company vehicle. Participate in an on‑call rotation for after‑hours emergency response. Qualifications High school diploma or equivalent required. Prior mitigation, construction, or restoration experience preferred but not required — training available. Valid driver’s license with an acceptable driving record. Strong problem‑solving skills with the ability to work independently and within a team. Excellent communication and customer service skills. Physical ability to perform manual labor, lift 50–75 lbs., and work in confined spaces. Knowledge of industry safety procedures and basic hand/power tools. IICRC certifications (WRT, FSRT, AMRT) are a plus or willingness to obtain within 90 days. Dependable attendance and strong work ethic. Preferred Qualifications Previous experience in water mitigation, restoration, construction, demolition, or general labor. IICRC Water Restoration Technician (WRT) certification. Applied Structural Drying (ASD) certification. Mold remediation experience. Experience operating moisture meters and restoration equipment. Experience with DASH, Encircle, Xactimate, Job-Dox, or similar restoration software. Ability to drive box trucks or tow equipment trailers. Benefits Medical, Dental, and Vision Insurance Paid Time Off & Paid Holidays Overtime opportunities Training, certifications, and professional development Growth potential within a rapidly expanding company Equal Employment Opportunity (EEO) We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any protected status under federal, state, or local law. Americans with Disabilities Act (ADA) This position requires standing, walking, bending, kneeling, lifting, and working in various indoor/outdoor environments. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential job functions. #J-18808-Ljbffr